Air Calédonie endeavors to answer any questions you may have. Please feel free to use the FAQ or to contact one of our agents.

 

Internet sales

To make a reservation, receive the latest version of our program or ask a question, please contact our agents:

Tel. 25.21.77 – Fax: 28.13.40 - e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

  •  from Monday to Friday: 7.30am to 5.30pm non-stop.
  •  Saturday: 7.30am to 11am.
  • Closed on Bank holidays

Online help

If you require assistance with our online services please send an email to our sales team:
This email address is being protected from spambots. You need JavaScript enabled to view it.

Customer relations

We do our utmost to ensure that you have a pleasant flight. However, if your trip does not meet your expectations, please contact our Customer Service department after your flight and share your comments with them.

We will reply to any comment within a maximum timeframe of 28 days.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Please send all relevant travel documents so that your comment can be dealt with as quickly as possible.

pdfCustormer_service_form.pdf152.16 Ko

Cargo

For information about freight:

Telephone   25 03 33 - 25 03 34
FAX             25 64 20
Email           This email address is being protected from spambots. You need JavaScript enabled to view it.

Openning times:

  • from Monday to Friday: 7:00 am to 6 pm non-stop service
  • Saturday: 7:30 am to 11:00 am
  • closed on Sunday and bank holidays

 Agencies opening times

AgenciesAddressOpening times
Manhattan 39/41 rue de Verdun,
Immeuble Le Manhattan - Nouméa
Monday to Friday: 8am to 4pm (non-stop)
Saturday: 8am to 11.30am
Magenta Magenta-Nouméa airport Monday to Friday: 8am to 5pm (non-stop)
Saturday: 8am to 11.00am
Vao Isle of Pines Monday to Friday: 8am to 11.30am
1pm to 4.30pm
PLV- Koné Angle RT1 et L.Gorendiawe - Koné Monday to Friday: 8am to 12pm
 1.30pm to 4.30pm
Lifou Monday to Friday: 7.30am to 4pm (non-stop)
Saturday: 7.30am to 11am
Wadrilla Ouvéa Monday to Friday: 7.30am to 11:30am
 1.00pm to 4.00pm

 

Sales pointsAddressOpening times
Bélèp Bélèp terminal Open according to flight times
Isle of Pines Moué terminal Open according to flight times
Koné Koné terminal Open according to flight times
Koumac Koumac terminal Open according to flight times
Lifou Wanaham terminal Monday to Friday: 7.30am to 10am
2:30pm to 5pm (non-stop)
Saturday: 7:30am to 10am
Maré

La Roche terminal

Monday to Friday: 7.30am to 11am
2pm to 5pm
Saturday: 7:30am to 11am
Open according to flight times:
Saturday afternoon, Sunday & bank holidays

Ouvéa Ouloup terminal Monday to Friday: 8.00am to 11am
1.30pm to 4.30pm
Open according to flight times: Saturday & Sunday
Tiga Tiga terminal Open according to flight times
Touho Touho terminal Open according to flight times