Nous vous informons que le service fret sera exceptionnellement fermé le samedi 30 janvier afin de vous accueillir avec une nouvelle formule dès le lundi 1er février ! #NouvelleFormuleFret
Contact us
Air Calédonie endeavors to answer any questions you may have. Please feel free to use the FAQ or to contact one of our agents.
Internet sales
To make a reservation, receive the latest version of our program or ask a question, please contact our agents:
Tel.: 25 21 77
Fax: 28 13 40
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
from Monday to Friday: 7.30am to 5.30pm non-stop.
Saturday: 7.30am to 11am.
Closed on Bank holidays
Online help
If you require assistance with our online services please send an email to our sales team:
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Customer relations
We do our utmost to ensure that you have a pleasant flight. However, if your trip does not meet your expectations, please contact our Customer Service department after your flight and share your comments with them.
We will reply to any comment within a maximum timeframe of 28 days.
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Please send all relevant travel documents so that your comment can be dealt with as quickly as possible.
Cargo
For information about freight:
Tel.: 25 03 33 - 25 03 34
Fax: 25 64 20
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Magenta openning times:
from Monday to Friday: 7.00 am to 5.30 pm non-stop service
Saturday: 8 am to 1 pm
closed on Sunday and bank holidays
from Monday to Friday: 6.00 am to 10.00 am and 12.45 am to 5.00 pm
Saturday: 6.00 am to 12.30 am
To collect packages, it's possible on saturday afternoons and sundays for 30 minutes after the arrival of flights
Agencies opening times
Agencies | Address | Opening times |
---|---|---|
Pacific Plaza | 6 rue Unger, 1ère vallée du Tir - Nouméa |
Monday to Friday: 7.30am to 4.00pm (non-stop) closed Saturdays and Holidays |
Vao | Isle of Pines | Monday to Friday: 7:30am to 11:30am closedSaturdays and Holidays |
Wé | Lifou | Monday to Friday: 7.30am to 4.00pm (non-stop) closed Saturdays and Holidays |
Sales points | Address | Opening times |
---|---|---|
Isle of Pines | Moué terminal | Open according to flight times |
Koné | Koné terminal | Open according to flight times |
Lifou | Wanaham terminal | Monday to Friday: 7.30am to 11.00am The afternoons, saturdays and holidays open according to flight times |
Maré | La Roche terminal | Monday to Friday: 7.30am to 11.00 am The afternoons, saturdays and holidays open according to flight times |
Ouvéa | Ouloup terminal | Monday to Friday: 7.30am to 11.00 am The afternoons, saturdays and holidays open according to flight times |