PRESS RELEASES

COVID-19

Following the measures taken by caledonian government, Air Calédonie is currently offering specific conditions to its passengers :

For flights inbetween March 19th and April 7th – subject to extension depending on the lock-down and non flying period - , the company offers :
 - wether a flight delay, valid till one year, free of charge, whatever fare paid. However, a readjustment is possible to the applicable level if the initial price is no longer available,
 - or a voucher, free of charge, excluding service charge, valid one year,
 - or a refund according to fare conditions.

For non-resident passengers who bought their tickets before March 1st for travels inbetween March 19th and June 30th, the company offers :
 - wether a flight delay, valid till one year, free of charge, whatever fare paid. However, a readjustment is possible to the applicable level if the initial price is no longer available,
 - or a refund according to fare conditions.
For non-resident passengers having bought their ticket after March 1st 2020, fare condiftions chosen apply.

During lock-down, our different services are closed but a stand-by team is mobilized to answer to your requests by email.
Please send your request to This email address is being protected from spambots. You need JavaScript enabled to view it., detailing :

  • Your initial travel dates
  • Your booking number
  • Your request (delay, voucher or refund)

We thank you for your understanding and patience if delays were to be longer than usual due to circumstances.
All requests will be answered progressively : no need to send urging messages that would only overcrowd the work flow.

 

All sanitary advices and updates available from the government :

Covid

 

 

 

TIMETABLE

Timetables are provided for information only and subject to change without notice. Do not hesitate to contact us on 25 21 77 or by mail to This email address is being protected from spambots. You need JavaScript enabled to view it. to check the departure time of your flight.