News

Due to operational constraints, Air Calédonie is currently experiencing flight cancellations on several routes. Affected passengers are being notified by email or SMS, based on the contact details provided during booking.

Our teams are fully mobilized to find solutions as quickly as possible, but the ability to add extra flights remains limited.

Therefore, we encourage customers who are able to do so to postpone their travel and to inform us of their preferred resolution option (rebooking, modification, or refund) as soon as possible via our online form: 👉 Online Resolution Form

We remind our customers that all essential travel procedures can be completed online, including:

• Booking or purchasing tickets (including with the Carte Transport),
• Cargo reservations,
• Online check-in,
• Requests for rebooking or ticket modifications.

We kindly ask our customers to use these online services to avoid overloading our call center and to allow us to process the most urgent requests more efficiently.

The company thanks its customers for their patience and understanding.