News

[Update – August 22 at 6:45 PM]

Due to technical issues affecting one of our aircraft, the airline has been forced to cancel several flights scheduled for Friday, August 22. The flight schedule for Saturday, August 23, and Sunday, August 24, is also heavily disrupted, with further cancellations expected.

At this stage, passengers awaiting transfer have been identified, and our teams are fully mobilized to provide rebooking solutions as quickly as possible. However, during this peak travel period linked to the end of the holiday season, and given the reduction of our capacity (fleet downsized since 2024), rebooking options are limited. As a result, the first transfers may only be possible in the coming days.

Freight service disruptions are also expected.

Practical information for passengers

• Affected passengers will be notified by SMS or e-mail, using the contact details provided at the time of booking, as soon as a rebooking solution becomes available. If you have not received any notification by SMS or e-mail, this means that no transfer solution can be offered to you at this time.

• Please do not go to the airport in the hope of being placed on standby.

• Passengers who are not satisfied with the proposed solution, or who wish to postpone or cancel their trip, are invited to complete the regularization form. This will free up their seat and help prioritize rebooking for passengers with urgent travel needs.

• Passengers affected by a flight cancellation are invited to consult the dedicated help page, where all information related to cancellations is available.

The airline apologizes for the inconvenience caused and thanks its customers for their understanding.