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Alerte

2024/05/15 : Due to the evolving situation, suspension of operationnal operations until further notice / More information here.

Travel

Online check-in

You have booked a ticket on our lines and we look forward to welcoming you on board.
Save time at the airport on the day of your trip by checking in online!

Online check-in
is open from
30h
to
40min
before
your flight

Checking in online is done in a few quick and easy steps:

  • Indicate the reference of your booking file or your electronic ticket number,
  • Indicate your name,
  • Select the passenger(s) to check in,
  • Confirm compliance with safety and security rules,
  • Download and print your boarding pass, receive it by e-mail, or save it on your mobile (smartphone or tablet) to access it offline.

Once you have checked in online, go to the airport with your valid original proof of identity, as well as your boarding pass printed or saved on your mobile.
Plan the time needed to drop off your luggage at the dedicated counter if you have any, and to pass the airport security check before your boarding time.

A “bag drop” counter is open up to 30 minutes before departure time for our passengers registered online.
They can drop off their checked baggage there before boarding.
The baggage allowance authorized in the hold varies between 12 and 20 kg depending on the fare class of the ticket purchased.

If the weight of your baggage exceeds the allowance of your ticket, you have the possibility of purchasing excess baggage packages before your trip, which are more advantageous than the excess baggage rates that you will have to pay at the counter.
The maximum weight allowed per checked baggage is 23kg, the dimensions must not exceed 0.60m x 1.80m x 1.20m

Boarding time is set 30 minutes before your flight departure time.
Passengers traveling only with carry-on luggage can present themselves directly with their boarding pass and their identity document for boarding.

The maximum dimensions of carry-on luggage are 45X35X20 cm and it must not exceed 5 kg. Carry-on luggage that does not respect these dimensions cannot be accepted on board.

Passengers who have confirmed their presence on board by checking in and who cannot present themselves for boarding are invited to cancel their check-in.
By returning to the check-in form, the option “Cancel my check-in” is offered.

In some cases, the company is unfortunately obliged to modify its flight schedule.
Passengers are then notified according to the contact left at the time of booking, and the check-in is cancelled.
It is then possible to check in online again on the rescheduled flight.
Do not hesitate to consult the status of your registration  if necessary.

Passengers who require special assistance are invited to check in at the counter in order to be taken care of by our teams.