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Travel planning


Passengers with reduced mobility or in need of specific assistance receive our full attention to ensure that their trip takes place in the best conditions.


Good to know

It is therefore important to indicate the need for assistance at the time of booking, at least 48 hours before departure.

If necessary for your travels, please specify it to our teams: a chair can be provided on request for the trip.
The transport of your chair is excluded from the deductible, it is paid for by the company.

If you have an electric wheelchair, it will be transported via our Freight service.

Guide dogs and their cage accompanying passengers with reduced mobility will be transported free of charge, via our freight service