If your pregnancy progresses normally, you can travel without any particular formalities until the 38th week. From the 38th week, a medical certificate of less than 24 hours attesting to a very low risk of imminent childbirth is required in addition to the liability waiver. Inform the sales agents of your pregnancy when making your reservation.
The maximum authorized dimension in the hold is 0.60m X 1.80m X 1.20m.
The maximum weight allowed for one piece of luggage is 23 kg.
You have free baggage allowance depending on the fare class of your ticket.
It is 12kg maximum per adult, 8kg maximum per child, 5kg maximum for babies (0-23 months old) for Standard, Leisure, Super Leisure and Promo classes.
If you have paid a YFLEX fare, your excess is 20 kg maximum per adult and 14 kg maximum per child, 5 kg for babies (0-23 months old).
You are careful
You can increase your baggage allowance when purchasing your ticket at an agency, online or by telephone; at any time after purchasing your ticket and up to a few hours before your flight departs.
- These packages are not refundable once the trip has been completed.
- These packages cannot be transferred to another passenger.
- The reimbursement conditions for these packages are independent of the air ticket price conditions.
You did not anticipate
On the day of departure, go to the check-in counter and pay for each additional kilo.
Please note: payment in cash and credit card only.
Only one piece of carry-on luggage is allowed per passenger, the maximum characteristics are: weight 5kg, dimensions 45 X 35 X 20 (cm).
An additional accessory is authorized on a commercial basis (bag, camera, etc.) if the accumulation with the carry-on does not exceed 5 kg.
The company provides you with templates to check the weight and size of your carry-on.
It may refuse your baggage if your carry-on is not compliant.
When your stroller is checked in as checked baggage, upon request during check-in, you can keep it until boarding the plane.
Babies (0-23 months old) have a baggage allowance of 5kg, the stroller is considered as baggage.
To ensure your trip in the best safety conditions, the company may have to adapt its services. The equipment of airport facilities – length of runways as navigation tools – can force us, when the weather is unfavorable, to reduce the load of planes taking off and therefore postpone the routing of baggage. We also recommend that you keep the essential personal objects: keys, papers, medicine, etc with you in the cabin.
For all Air Calédonie destinations, passengers are requested to arrive 70 minutes before departure to check-in.
This is also possible directly online and allows you to arrive to board.
The check-in deadline, i.e. the time limit beyond which you can no longer check in or drop off your luggage, is 30 minutes before the departure time.
Only the transport of dogs and cats in the hold is authorized via the Freight service.
You must specify this when booking your ticket : blind or with reduced mobility, in addition to the assistance you will obtain at the airport, our aircraft can only accept a limited number of passengers requiring assistance.
For example, 6 seats per plane are available for Passengers with Reduced Mobility, only 1 for passengers unable to move
You can carry a cremation urn either in the cabin or in the hold. In the cabin: The maximum dimensions are those of carry-on luggage 55cm x 35cm x 25cm. In the cabin and in the hold: The ballot box must be sealed and packaged in a container that does not allow other passengers to identify it as such. Finally, you must be in possession of a certificate from the crematorium, in order to avoid the opening of the urn by the security services.