Month: July 2025

Transfert à la Tontouta - Air Calédonie

Project to Transfer Air Calédonie’s Operations to Tontouta

Posted on | by editeur aircal

The Government of New Caledonia announced via a press release in June the formation of a working group, under its authority, dedicated to the project of relocating Air Calédonie’s operations to La Tontouta Airport. Composed of representatives from institutions, company management, social partners, and technical experts, this group is tasked with collectively assessing the feasibility of the project, identifying its impacts, and defining possible implementation scenarios. The aim is to develop clear pathways for implementation before the end of 2025.

In this context, the airline’s teams are actively contributing to the preparation of this major relocation and are working to define the most appropriate processes for a smooth customer experience. Once the exact transfer date is set and officially announced by the government, the airline will roll out a more specific communication plan to inform its customers.

As of now, a flight schedule to and from Magenta is available for booking through February 15, 2025. When Air Calédonie launches the new schedule for flights to and from La Tontouta, customers who have already purchased or reserved tickets will be offered a new flight.

The airline thanks its customers for their trust and understanding.

Tourism Fair: Take Advantage of Our 100% Digital Offers!

Posted on | by editeur aircal

Treat yourself to our online offers!

To celebrate the 2025 Tourism Fair, Air Calédonie has digital deals you won’t want to miss, available exclusively on our website.
On July 25 and 26, enjoy:
– No service fees on any booking — that’s a saving of 515 CFP per passenger
– 20% off the entire Air Calédonie online store: travel accessories, branded merchandise, and more — you’re sure to find something you love.
It’s the perfect time to plan your next island getaway or simply treat yourself!

Good to know: Meet us on July 26 at Parc Brunelet

Our team will be there to assist you with all your online procedures and answer your questions.
Find us under Tent D!

Take advantage of packages from our partner agency, Authentik Caledonia!

Our partner agency, Authentik Caledonia, will also be at the Tourism Fair on July 26.
Be sure to visit their stand to explore their all-in-one packages: flights, accommodation, activities, and more!

Suivi fret - tracking

Track your freight in real time !

Posted on | by editeur aircal

Tracking your freight has never been easier! Air Calédonie is introducing a brand new service for its freight customers: online tracking of your shipments. In just a few clicks, you can now check the status of your delivery anytime, anywhere. Here’s how it works — and why it will make your life easier.

A new service to track your freight with ease

Air Calédonie now offers its customers a new tool: online shipment tracking. Accessible directly from our website, this feature lets you check the real-time status of your parcel without needing to contact our team. Whether you’re a business, an individual or a public organisation, you can now follow your freight every step of the way.

How does it work?

Simply enter your Air Waybill (LTA) number on the tracking page. In seconds, you’ll be taken to a clear and easy-to-read interface, where you can:

  • view a timeline showing the main stages of your shipment (registered, in transit, arrived, collected)
  • access a detailed tracking table with date, time, location, status, and parcel weight
  • follow each shipment separately

The benefits

This new service allows you to track your shipment independently, without needing to call customer service. Simple, practical, and free of charge, it gives you better visibility, more transparency and real-time information about your delivery.
It is now available for all freight shipments with Air Calédonie.

Try it now:
Track my shipment

Adverse Weather Conditions: Port Vila rescheduled

Posted on | by editeur aircal

Due to unfavorable weather conditions today, the company was forced to cancel flights TY915 and TY916 to and from Port-Vila.

The company has mobilized all its resources to ensure the transport of affected passengers to their destination as soon as possible. To this end, a special rotation is scheduled for Tuesday, July 8, with the following timings:

  • Departure from Tontouta to Port Vila at 15:00
  • Departure from Port Vila to Tontouta at 17:30

The company apologizes for any inconvenience caused and thanks its customers for their understanding.

Adverse Weather Conditions: Ongoing Disruptions

Posted on | by editeur aircal

Due to adverse weather conditions, the flight schedule for Wednesday, July 2nd is severely disrupted.
The airline has been forced to cancel a number of flights, and the situation remains uncertain for flights scheduled later in the day.

Our teams are working to offer alternative transfer solutions as quickly as possible. Affected passengers will be contacted by SMS or email, using the contact details provided at the time of booking.
Passengers wishing to modify their reservation are invited to complete the dedicated form.

The airline apologizes for the inconvenience caused and thanks its customers for their understanding.