Author: editeur aircal

Adverse Weather Conditions: Port Vila rescheduled

Posted on | by editeur aircal

Due to unfavorable weather conditions today, the company was forced to cancel flights TY915 and TY916 to and from Port-Vila.

The company has mobilized all its resources to ensure the transport of affected passengers to their destination as soon as possible. To this end, a special rotation is scheduled for Tuesday, July 8, with the following timings:

  • Departure from Tontouta to Port Vila at 15:00
  • Departure from Port Vila to Tontouta at 17:30

The company apologizes for any inconvenience caused and thanks its customers for their understanding.

Adverse Weather Conditions: Ongoing Disruptions

Posted on | by editeur aircal

Due to adverse weather conditions, the flight schedule for Wednesday, July 2nd is severely disrupted.
The airline has been forced to cancel a number of flights, and the situation remains uncertain for flights scheduled later in the day.

Our teams are working to offer alternative transfer solutions as quickly as possible. Affected passengers will be contacted by SMS or email, using the contact details provided at the time of booking.
Passengers wishing to modify their reservation are invited to complete the dedicated form.

The airline apologizes for the inconvenience caused and thanks its customers for their understanding.

Cool Season Promo: Tickets from Just 11,000 XPF!

Posted on | by editeur aircal

Take a breath of fresh air with our current promotional offer!

From June 25 to July 6, 2025, enjoy special fares for travel until September 30, 2025:
✈ Round trip to the Isle of Pines from 11,000 XPF
✈ Round trip to the Loyalty Islands from 14,000 XPF

It’s the perfect opportunity to plan your next trip! Don’t wait—this offer is only available for a few days.

Promotional offer excludes school holidays, subject to terms and availability – see details here.

Good to know: The promotional fare is subject to availability. We recommend booking as early as possible to increase your chances of securing the fare for your preferred travel dates, or choosing off-peak periods.

(Re)discover our destinations

With the cool season promo, explore our destinations away from the hustle and bustle of peak periods. It’s the perfect time to enjoy the peacefulness of Shabadran in Maré, the tranquility of Kiki Beach in Lifou, the lagoon of Ouvéa, and the charm of Upi Bay on the Isle of Pines. Let your wanderlust guide you to your next destination.

Take advantage of our partner travel agencies’ packages!

Looking for an all-inclusive trip? Our partner travel agencies regularly offer packages that include our promotional fares and accommodation. Choose the getaway that suits your desires and contact them to organize your next trip.

Book now!

Trail Ouvéa Air Calédonie 2025

Additional Flights on June 27 and 29 for the Trail Air Calédonie d’Ouvéa

Posted on | by editeur aircal

Good news!
The airline is adding extra flights on June 27 and 29 for the Trail Air Calédonie d’Ouvéa.

Organized by our partner Challenge Organisation, the race already has many participants signed up. To allow as many people as possible to take part in this event, the airline has added two extra round-trip flights to its original schedule:

  • Nouméa – Ouvéa, Friday, June 27: Departure at 11:10 AM, arrival at 11:50 AM

  • Ouvéa – Nouméa, Sunday, June 29: Departure at 2:20 PM, arrival at 3:00 PM

Hot tip

Don’t forget: Trail participants get 15% off their round-trip airfare.
To take advantage of this offer, send your booking request by email to convention@air-caledonie.nc, attaching your race registration confirmation and mentioning the promo code you received in the subject line.

Registration is now open — sign up here: https://bit.ly/3SqQqH8

Trail Ouvéa Air Calédonie 2025

Trail Air Calédonie d’Ouvéa – June 28: Register Now!

Posted on | by editeur aircal

In 2025, the airline and its partner Challenge Organisation invite you to join them on June 28 for a brand-new edition of the Trail Air Calédonie d’Ouvéa! This event promises even more excitement, challenges… and fun!

Three courses to choose from at the Trail Air Calédonie d’Ouvéa

Whether you’re a fierce competitor, a nature lover, or looking for a family challenge, there’s a course for you:

  • Grand Raid (16 km): for those who crave the distance,

  • Mini Raid (9.3 km): a great challenge within reach,

  • Family Course (3.2 km): perfect for little tribes ready to take on the adventure!

With breathtaking views of the turquoise lagoon and white sandy beaches, the routes are sure to amaze you. And as a bonus, you’ll get to cross the brand-new Mouli Bridge!

After giving it your all on the trail, it’s time to celebrate! A delicious buffet awaits you in the evening, followed by the prize ceremony to honor your achievements.

A festive weekend in Ouvéa

Trail running is great, but there’s even more: that weekend, Ouvéa will be celebrating its lagoon!
Join the Mouli tribe for the Fête du Lagon: live music, traditional performances, local crafts, food stands… everything you need for a 100% authentic island experience, with your feet in the sand!

Trail runners, fly to Ouvéa at a discounted rate

Good news: Air Calédonie is offering 15% off round-trip tickets to Ouvéa (excluding taxes and service fees).
To take advantage of this offer, simply send your registration confirmation and promo code to convention@air-caledonie.nc. Easy!

So, ready for the adventure? Lace up your shoes, pack your bags… and join us!

Learn more

Fret - aménagement des services du 19 au 22 avril

Freight Service Update – Temporary Reorganization from April 19 to 22

Posted on | by editeur aircal

Freight Service Adjustment from April 19 to 22

In order to implement the new freight policy, the freight counters at all stations will be adjusting their services.
As a result, parcel drop-off services will be exceptionally closed from April 19 to 22. They will reopen with regular hours on April 23.
During this same period, parcel pick-up counters will remain open. Air Calédonie invites its customers to collect their parcels as soon as possible to help facilitate the reorganization of the service.
The company thanks its customers for their understanding.

Plan Ahead for Excess Baggage

As our freight services will be closed for four days, it will not be possible to drop off excess baggage from April 19 to 22.
Passengers scheduled to fly during this period are therefore advised to limit their baggage to the allowance included with their ticket, or to purchase an additional baggage package if they need to check in more luggage.

Nouveau : réservez votre fret avec Air Calédonie !

New: Book Your Cargo Shipments Now!

Posted on | by editeur aircal

Starting April 14, 2025, our airline is upgrading its cargo service to provide an optimal customer experience.
You can now book your shipments by phone at 25.03.33 for deliveries starting April 23, 2025.

The Benefits of Our New Cargo Policy

✔ Choose the specific flight on which you want to send your package
✔ Save time at drop-off thanks to a simplified procedure
✔ Ensure your package is shipped during peak periods
✔ If you’re a passenger, you can send cargo on the same flight (for example, in case of excess baggage)

Bookings

Booking is simple. Just contact our sales team at 25.03.33, choose the flight on which you’d like to ship your package, and pay by credit card.
Reservations open on Monday, April 14, 2025, for shipments starting April 23, 2025.

Good to Know

You can still drop off packages for last-minute shipments. In such cases, they will be shipped based on the next available flight slots.
Check our opening hours here.

Learn More

Low-Season Promo: Round-Trip Tickets from 11,000F!

Posted on | by editeur aircal

Good luck to all New Caledonians for this back-to-school week!
And for those already feeling nostalgic for summer, take advantage of our low-season offer to book your next trip.

Round-trip tickets from just 11,000F

From February 18 to 28, book your round-trip tickets at irresistible prices:
✈️ Round-trip to Île des Pins: 11,000F
✈️ Round-trip to the Loyalty Islands: 14,000F

Travel period: February 18 to 31 March, 2025
You only have 10 days to grab this deal! It’s the perfect opportunity to discover the wonders of Île des Pins and the Loyalty Islands at unbeatable prices.

Promotional offer subject to conditions and availability – see details here.

(Re)Discover our destinations and let the treasures of New Caledonia captivate you

Embark on an unforgettable adventure and explore the wonders of our islands, true gems of the Pacific. With our low-season offer, this is the perfect time to enjoy unique experiences—from turquoise lagoons to pristine beaches and breathtaking landscapes.

Enjoy a peaceful visit to iconic landmarks beloved by travelers, such as the Cap des Pins rock pools in Lifou or the stunning Kuto Bay on Île des Pins. Away from the crowds of peak season, you’ll experience your destination in a more authentic way, immersing yourself in local culture and traditions.

Take advantage of package deals from our partner agencies

Looking for an all-inclusive getaway? Our partner travel agencies regularly offer packages that combine our promotional flights with accommodation. Find the stay that matches your desires and contact them to plan your next dream vacation.

I book

Flight Cancellation until February 7th

Posted on | by editeur aircal

[Updated on February 4]

Due to ongoing technical issues and despite the efforts of our teams, the airline is forced to cancel its flights on February 6 and 7.

Passengers are notified by SMS or email based on the contact details provided at the time of booking, but they are not automatically rebooked.

Affected passengers must communicate their choice of adjustment as soon as possible—particularly those wishing to be rebooked on the next available flight, whose requests will be prioritized.

To do so, the airline invites its customers to fill out the dedicated form available here.

Only one form per booking reference is required, so there is no need to follow up with our teams.

Our teams are making every effort to process requests quickly; however, due to the high volume of inquiries, processing delays are to be expected.

The airline is doing everything possible to minimize the inconvenience caused by this situation and thanks its passengers for their understanding.

—-

Due to technical issues combined with unfavorable weather conditions, the airline is forced to cancel all flights until February 5th included.

Aware of the difficulties this situation may cause, the airline invites its passengers to complete an online form to quickly specify their travel needs. This will help prioritize passenger rescheduling when flights resume, which our teams are actively working on. A maritime alternative is not possible, as the Betico ferry has also canceled its services due to strong swells.

Information for Passengers:

  • Affected passengers will be notified via SMS or email, according to the contact details provided at the time of booking.
  • There is no need to go to the airport in hopes of being placed on standby.
  • A new flight schedule will be established as soon as possible to repatriate stranded passengers as quickly as possible.
  • To be rebooked on the first available flight, it is essential to complete the dedicated form (available here). Only requests submitted via this form will be prioritized.
  • Requests can also be made through our agents, but rescheduled flights will be at later dates.

Recommendations:

We encourage those who can to postpone their travel plans whenever possible, except in cases of compelling reasons.

The airline thanks its customers for their understanding. Our teams remain fully committed to managing this exceptional situation, particularly disruptive during this post-holiday travel period.

Flight Cancellation until February 5th

Posted on | by editeur aircal

Due to technical issues combined with unfavorable weather conditions, the airline is forced to cancel all flights until February 5th included.

Aware of the difficulties this situation may cause, the airline invites its passengers to complete an online form to quickly specify their travel needs. This will help prioritize passenger rescheduling when flights resume, which our teams are actively working on. A maritime alternative is not possible, as the Betico ferry has also canceled its services due to strong swells.

Information for Passengers:

  • Affected passengers will be notified via SMS or email, according to the contact details provided at the time of booking.
  • There is no need to go to the airport in hopes of being placed on standby.
  • A new flight schedule will be established as soon as possible to repatriate stranded passengers as quickly as possible.
  • To be rebooked on the first available flight, it is essential to complete the dedicated form (available here). Only requests submitted via this form will be prioritized.
  • Requests can also be made through our agents, but rescheduled flights will be at later dates.

Recommendations:

We encourage those who can to postpone their travel plans whenever possible, except in cases of compelling reasons.

The airline thanks its customers for their understanding. Our teams remain fully committed to managing this exceptional situation, particularly disruptive during this post-holiday travel period.