Tag: EN

Weather conditions : Flight schedule changes – Tuesday March 16th

Posted on | by editeur aircal

Due to very unfavorable weather conditions, the company is informing its passengers of numerous flight cancellations both in progress and anticipated.

Affected passengers will be notified as soon as possible by email or SMS using the contact information provided during booking. Tickets can be rescheduled without penalty until July 31, 2023, and in the same fare class as the initial booking.

These changes can be made via email (vente@air-caledonie.nc) or by phone with our agents at 25 21 77.

The company regrets this situation which is beyond its control and thanks its customers for their understanding.

Travelling off peak : the best way to enjoy your trip !

Posted on | by editeur aircal

The beautiful summer vacation has given way to the calm of the back-to-school period. And while some have decided to wait for the next vacation to plan their next trip, for others, traveling during off-peak periods can be a very advantageous alternative.

Make great savings

The main reason why you should choose to travel during off-peak periods is to be able to benefit from the best rates. Indeed, during periods of high traffic, demand is high. Consequently, the best rates are highly sought after and availability quickly disappears. By choosing to travel during off-peak periods, you can take advantage of our best rates on air tickets and benefit from more availability on the dates you have selected. You can, for example, take advantage of the Super Loisir or Loisir fare to travel at a reduced price. Additionally, you can also take advantage of better deals and promotions for accommodation and tourist activities. If you want an all-inclusive stay, contact our approved agencies for the organization of your next vacation. Our partner travel agencies will offer you their best deals including flights and accommodation.

More serenity at the destination

Traveling during off-peak periods can also offer the advantage of visiting our destinations while enjoying more tranquility because they are less crowded than during peak periods. You will appreciate visiting the must-see places of our destinations in peace, especially those popular with vacationers like the “marmites” of Cap des Pins in Lifou or the natural pool on the Isle of Pines. Far from the frenzy of vacations or long weekends, this will also be an opportunity to discover your destination in a more authentic way and to mingle more with the local culture.

Favorable weather conditions

Finally, traveling during off-peak periods can also offer the advantage of enjoying more favorable weather conditions. Avoid the heat of December and January and choose instead to travel during the cool season, which will be just as pleasant. The months of May and June seem to be the most favorable periods for travel if you want to travel during off-peak periods: the cyclone season will have ended and the temperatures are still very mild before the start of the cool season.

Traveling during off-peak periods can offer you many advantages. If you are flexible on your travel dates, we strongly encourage you to consider this option for your next trip!

Tropical depression Kevin – Evolution of the situation on March 3d

Posted on | by editeur aircal

New Caledonia remains on pre-alert due to the passage of the tropical depression Kevin near the territory. Heavy rain and strong winds are expected until midday on Saturday March 4, with potential repercussions on flight schedules.

Passengers concerned will be notified by sms or email according to the contact details left at the reservation and transfer solutions will be offered on the next available flights.

The company apologizes for the inconvenience caused and invites its customers to click here for more information on operational hazards’ treatment

Minimum service from March 7 to 9

Posted on | by editeur aircal

Due to a call for a general and national strike by the inter-union against the pension reform, the civil aviation management has defined a minimum service from March 7 to 9, 2023.
This situation impacts the company which is thus obliged to modify its flight schedule as follows:

Tuesday, March 7:

  • flight TY201 for Lifou is advanced 10 minutes
  • flight TY107 for Maré is advanced 10 minutes
  • flight TY308 to Nouméa from Ouvéa is delayed by 50 minutes.

Wednesday, March 8:

  • flight TY201 for Lifou is advanced 10 minutes by 10 minutes
  • flight TY202 to Noumea from Lifou is advanced 10 minutes
  • flight TY402 to Noumea from Isle of Pines is delayed by 2h10min
  • flight TY107 to Maré from Noumea is advanced by 10 minutes
  • flight TY308 to Nouméa from Ouvéa is delayed by 2h10
  • flight TY203 for Lifou is delayed by 40 minutes
  • flight TY204 for Noumea from Lifou is delayed by 2h50
  • flight TY216 to Nouméa from Lifou is delayed by 20 minutes.
  • flight TY505 for Koné is canceled
  • flight TY506 to Nouméa from Koné is canceled
  • flight TY205 for Lifou is canceled
  • flight TY206 to Noumea from Lifou is canceled
  • flight TY211 for Lifou is canceled
  • flight TY212 to Noumea from Lifou is canceled
  • flight TY519 for Koné is canceled
  • flight TY520 to Nouméa from Koné is cancelled.

Thursday, March 9:

  • flight TY201 for Lifou is advanced by 10 minutes
  • flight TY107 for Maré is advanced by 10 minutes
  • flight TY307 to Nouméa from Ouvéa is delayed by 20 minutes

Flights not mentioned are maintained at the scheduled times.

All the passengers concerned have been notified by text or email according to the contact details left at the reservation, and transfer solutions are systematically offered to them.

The company regrets this situation beyond its control and thanks its customers for their understanding.

Weather forecasts

Posted on | by editeur aircal

[Update] Triggering of the hurricane pre-alert – 02/28 at 5 p.m.

According to the various forecasts, the weather conditions deteriorate throughout the territory. At this stage, our teams do everything to ensure maximum rotations as possible but changes to the last -minute program are to be expected. The company invites its customers to keep informed of the evolution of the various current phenomena and potential repercussions on the exploitation of flights.

Be vigilant and stay connected!

Envolez-vous pour l'Ile des Pins avec le Happy Jeudi !

Happy Jeudi March : book your tickets for the Isle of Pines !

Posted on | by editeur aircal

Like every month, one of our destinations is honored on the occasion of Happy Thursday. This Thursday, March 2, book your tickets for the Isle of Pines at reduced prices!

Your trip for only 9,900F

If you have never had the opportunity to visit the Isle of Pines, this Happy Thursday is perfect!

The company invites you to discover the Isle of Pines by booking your return tickets at only 9,900F*.
Book this Thursday, March 2 and discover the kunié lands between March 2 and May 2, 2023. Like every Happy Thursday, you will only have a few hours to take advantage of it because the offer only lasts 24 hours. Don’t wait : the first to book will have the choice of dates. The best availabilities are taken by storm as soon as the offer is published, so don’t delay.

*Promotional offer sold exclusively on Thursday, March 2, 2023. Return rate per adult – 1 night minimum, 21 days maximum – Immediate payment – non-refundable – non-modifiable – cannot be combined with another rate – subject to availability during the period indicated – Amount including tax excluding service charges.

The Isle of Pines: the dream destination

The Isle of Pines is full of treasures and promises you an enchanting journey in the image of its landscapes. Take advantage of Happy Thursday to discover the jewel of the Pacific!
Activities abound on the island. You will be able to sail in a traditional canoe in the bay of Upi, contemplate the totems that watch over the Bay of Saint-Joseph and make unforgettable encounters at Ilot Brosse, known for the richness of its underwater fauna. For the more athletic, let yourself be tempted by a hike to Pic N’Ga. After a good hour of ascent, you will enjoy a breathtaking view of the Isle of Pines and its bays. On foot, you can also walk along the twin bays with fine sand, Kuto and Kanuméra. Make a stop there at sunset, it’s worth the detour! In addition to the richness of its natural heritage, you will also appreciate the unfailing hospitality of the Kunié, inhabitants of the Isle of Pines. So what are you waiting for?

Book my tickets

Changes to the February 23 flight schedule

Posted on | by editeur aircal

Due to the national civil service strike movement, minimum service is in place from Wednesday February 22 at 7:00 p.m. until Friday February 24 at 7:00 a.m.

The company is forced to modify its flight schedule on Thursday, February 23:

  • flight TY205 for Lifou, scheduled departure at 11:10 a.m., is cancelled;
  • flight TY206 from Lifou to Nouméa, departure scheduled for 12:20 p.m., is cancelled;
  • flight TY211 for Lifou, departure scheduled for 12:40 p.m., is cancelled;
  • flight TY212 from Lifou to Nouméa, departure scheduled for 1:50 p.m., is cancelled.

Flights not mentioned are maintained at the times initially planned.

All the passengers concerned have been notified by text or email according to the contact details left at the reservation, and transfer solutions are systematically offered to them.

The company regrets this situation beyond its control and thanks its customers for their understanding.

How to properly prepare for your trip

Posted on | by editeur aircal

That’s it: your trip is just around the corner. To avoid stress and last-minute unforeseen events, here are some practical tips to help you prepare for the trip.

Check the expiration date of your ID

The first thing to do is to check the validity of your identity document. This will be required at boarding on our entire network. Make sure it is also valid on your return date as this could prevent you from boarding. For our youngest passengers, certain specificities apply. Do not hesitate to consult them before your departure.

Maximize your comfort

Although the journeys are short, it is important to be comfortable on board (just to start the holidays well). For people sensitive to noise, prefer seats at the front of the aircraft. You will hear less engine noise. And to enjoy a beautiful view, choose the window side. You can admire the magnificent view of our lagoon.

Check in online

No more queues to access the check-in counter. Checking in online will also allow you to be less stressed on the day of departure. To do this, go to our website. Online check-in is available from 30h until 40 minutes before your flight. At the airport, go directly to the “baggage drop” counter reserved for passengers registered online. And if you only have carry-on baggage, it’s even faster! You can go directly to boarding.

Your luggage

To leave with peace of mind, remember to check that your luggage complies with the company’s dimensions and the allowance indicated on your ticket. This will save you from having to unpack your suitcase a few minutes before departure or paying for excess baggage. In addition, we invite you to pay particular attention to your cabin baggage. Be sure to always take valuable, fragile or essential items with you to deal with any type of unforeseen event. Medicines, identity documents, means of payment for example, must always travel with you.

Prepare for the unexpected

Certain hazards are inherent to air travel. Weather, operating conditions… To better anticipate them, regularly check the email address you gave us when booking. In addition, we update operational information in real time in our “Flight Info” section on our website. Stay connected.

See you soon on our lines!

Information : Write offset – BCI banking transactions

Posted on | by editeur aircal

Many of you have noticed debits on your BCI bank account in favor of Air Calédonie, without having purchased tickets in recent days.

This is neither a scam nor wild levies on the part of the company.

The company has been informed by the BCI that customers of this bank who have purchased plane tickets online (via EPayNC) between October 1, 2022 and February 15, 2023 have not yet been debited from their account. Thus, the BCI is currently updating these operations and the direct debits correspond to the actual amount and date of the transaction.

The company invites its customers who would be concerned to contact their bank directly for more information.

Dépression Gabrielle : reprise progressive des rotations.

Gabrielle Depression – Evolution of the situation Sunday, February 12ND

Posted on | by editeur aircal

The evolution of tropical depression Gabrielle allows the gradual resumption of rotations this Sunday afternoon February 12nd.
The company is doing everything possible to ensure a maximum of flights from 12 noon.

The safety of our passengers and our crews being our priority, some disruptions may however persist on the rotations scheduled for this Sunday afternoon and the carrying capacities of the flights will most likely be reduced. The company reminds its passengers to carry precious, fragile or essential items in their cabin baggage (more information on unloaded baggage here).

The company thanks its customers for their understanding,