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Nouveau : réservez votre fret avec Air Calédonie !

New: Book Your Cargo Shipments Now!

Posted on | by editeur aircal

Starting April 14, 2025, our airline is upgrading its cargo service to provide an optimal customer experience.
You can now book your shipments by phone at 25.03.33 for deliveries starting April 23, 2025.

The Benefits of Our New Cargo Policy

✔ Choose the specific flight on which you want to send your package
✔ Save time at drop-off thanks to a simplified procedure
✔ Ensure your package is shipped during peak periods
✔ If you’re a passenger, you can send cargo on the same flight (for example, in case of excess baggage)

Bookings

Booking is simple. Just contact our sales team at 25.03.33, choose the flight on which you’d like to ship your package, and pay by credit card.
Reservations open on Monday, April 14, 2025, for shipments starting April 23, 2025.

Good to Know

You can still drop off packages for last-minute shipments. In such cases, they will be shipped based on the next available flight slots.
Check our opening hours here.

Learn More

Low-Season Promo: Round-Trip Tickets from 11,000F!

Posted on | by editeur aircal

Good luck to all New Caledonians for this back-to-school week!
And for those already feeling nostalgic for summer, take advantage of our low-season offer to book your next trip.

Round-trip tickets from just 11,000F

From February 18 to 28, book your round-trip tickets at irresistible prices:
✈️ Round-trip to Île des Pins: 11,000F
✈️ Round-trip to the Loyalty Islands: 14,000F

Travel period: February 18 to 31 March, 2025
You only have 10 days to grab this deal! It’s the perfect opportunity to discover the wonders of Île des Pins and the Loyalty Islands at unbeatable prices.

Promotional offer subject to conditions and availability – see details here.

(Re)Discover our destinations and let the treasures of New Caledonia captivate you

Embark on an unforgettable adventure and explore the wonders of our islands, true gems of the Pacific. With our low-season offer, this is the perfect time to enjoy unique experiences—from turquoise lagoons to pristine beaches and breathtaking landscapes.

Enjoy a peaceful visit to iconic landmarks beloved by travelers, such as the Cap des Pins rock pools in Lifou or the stunning Kuto Bay on Île des Pins. Away from the crowds of peak season, you’ll experience your destination in a more authentic way, immersing yourself in local culture and traditions.

Take advantage of package deals from our partner agencies

Looking for an all-inclusive getaway? Our partner travel agencies regularly offer packages that combine our promotional flights with accommodation. Find the stay that matches your desires and contact them to plan your next dream vacation.

I book

Nouveau tarif Ultra Light le voyage sans bagage - Air Calédonie

New: Discover the Ultra Light fare!

Posted on | by editeur aircal
Looking for an affordable getaway to the Île des Pins or the Loyalty Islands?Choose the new Ultra Light fare – a baggage-free travel option that lets you save money all year round!

Travel at unbeatable prices with Ultra Light

With Ultra Light, enjoy budget-friendly tickets to explore our destinations:

  • 11,345F round trip to the Île des Pins
  • 15,345F round trip to the Loyalty Islands

Discover the wonders of our archipelago. And because we know that unexpected changes are part of any journey, your tickets are modifiable and refundable up until departure.

Travel light

The Ultra Light fare does not include checked baggage, but you can travel with a 5kg carry-on bag – perfect for a short stay! Need to carry more than 5kg? Plan ahead and use our freight service to transport additional luggage at a lower cost. Check our freight counter schedules here.

Book your ticket with ease

Booking your Ultra Light ticket is quick and simple!

  • Visit our website
  • Contact our call center at 25 21 77
  • Use self-service kiosks available at certain stops
  • Visit our airport ticket offices

Choose the essentials, travel smart, and enjoy the beauty of the islands with Ultra Light!

➡ Book now

Back-to-School Season Is Fast Approaching: Time to Plan Your Return from Vacation

Posted on | by editeur aircal

With a reduced flight schedule in place, it’s crucial to carefully plan your trip to avoid any unpleasant surprises. For a smooth return, follow our tips!

Book Your Tickets as Early as Possible

Ideally, you should book your tickets as far in advance as you can, especially if your trip coincides with a high-demand period like the back-to-school season. Booking early ensures you’ll have seats available for your desired travel dates and allows you to choose from the different fare classes we offer. Select the option that best suits your budget and the fare conditions you prefer. Currently, there is still availability for the weekend before school starts, but tickets are selling fast. Don’t wait—book now!

Plan an Early Departure for Peace of Mind

Due to the reduced flight schedule since the resumption of commercial operations, the airline’s capacity remains limited, and transport times may be extended in case of contingencies. This is especially true during cyclone season. We strongly recommend planning your departure as early as possible. Leave enough leeway to account for unexpected events (weather conditions, delays, flight changes) to ensure you reach your destination on time.

Prepare Well for Your Trip

Finally, make sure all aspects of your journey are well-organized:

  • Before leaving, ensure all necessary documents are ready: a valid ID and your ticket (either printed or saved on your smartphone).
  • Be mindful of the baggage allowance stated on your ticket. If you plan to bring more luggage than allowed, consider purchasing the extra baggage option online or through our call center agents.
  • Arrive at the airport at the designated check-in time. Be punctual or opt for online check-in to save time. This way, you can manage the check-in process, security checks, and boarding without feeling rushed. Arriving early helps reduce the stress of potential delays.

By following these tips, you can approach the back-to-school season with ease and fully enjoy your return trip.

Good to Know: Subscribe to the UM Service for Your Little Travelers!

For parents planning to have their children travel alone, consider the UM (Unaccompanied Minor) service. No need to find an escort! Children aged 6 to 11 years old are accompanied throughout their journey by Air Calédonie staff—from check-in to their arrival at their destination. Reservations for unaccompanied minors can only be made by phone at 25 21 77 or via email at vente@air-caledonie.nc.

Book Now

Welcoming in Vanuatu

Air Calédonie inaugurates its new Nouméa La Tontouta – Port-Vila route!

Posted on | by editeur aircal

The inaugural flight of our new Nouméa – Port-Vila route took place this Thursday, October 3rd! It allowed around a hundred passengers to travel between the two territories. This first rotation marks the beginning of a strategic phase for Air Calédonie, with the launch of a regular connection between New Caledonia and Vanuatu, now available every Monday and Thursday.

This new service reflects our desire to expand connections in the Pacific region and strengthen economic and tourism ties between our two territories. We would like to thank our passengers for their trust and acknowledge the remarkable work of our teams who made this new route possible. We would also like to extend our warm thanks to everyone who participated in the wonderful welcome we received upon our arrival in Port Vila.

We are confident that this new destination will offer great opportunities for regional development, while making travel easier for our passengers.

👉 Note: The special launch promotion ends this Sunday, the last day of the Pacific Fair. For the occasion, service fees are waived for any online booking to Vanuatu – regardless of the fare!

Fly to Port-Vila with our exceptional offer!

Posted on | by editeur aircal

Craving adventure and escape? Now is the perfect time to seize a unique opportunity to discover Port-Vila, the capital of Vanuatu. To celebrate the opening of this new route, we are thrilled to offer you the chance to book your flights at an unbeatable price: 28,925F round trip! This offer is available for purchase from September 11 to October 6, 2024, with travel dates from October 3, 2024, to March 31, 2025.

Discover Vanuatu, the new destination to explore

Port-Vila is more than just a stopover. It’s the ideal starting point to explore Vanuatu, a true gem of the Pacific. Dive into turquoise lagoons, trek across active volcanoes, and visit authentic villages where unforgettable encounters await. Vanuatu offers a rich diversity of natural and cultural experiences that promise lifelong memories.

Whether you’re a fan of scuba diving, hiking through wild nature, or simply seeking tranquility on pristine beaches, Port-Vila and its surroundings will exceed your expectations. Let yourself be charmed by the warmth of the Vanuatuan people and the unspoiled beauty of this hidden destination.

Book now!

To take advantage of this exceptional offer, simply book online in just a few clicks for more convenience, or contact us by phone at 25 21 77. Don’t miss this chance to experience an unforgettable adventure in the heart of the Pacific.

All prices include taxes, excluding service fees – Promotional offer subject to terms and availability – see details [here].

Book now !

Warning: Automated Notifications May Be Incorrect

Posted on | by editeur aircal

A number of customers who have booked a flight on our routes are receiving notifications on their electronic calendars, in addition to emails from the airline. For some, flight information is automatically synced to their smartphone’s calendar. The airline wishes to inform its customers that the information provided in these emails and/or notifications may be incorrect.

Air Calédonie reminds passengers that only the information directly communicated by the airline should be considered reliable. In case of changes to their flights, affected passengers will be informed by the airline via email or SMS, using the contact details provided at the time of booking.

If you are unsure about your flight schedule, the airline advises you to refer to the flight ticket sent as an attachment in the booking confirmation email, check your boarding pass for passengers who have checked in online, or contact our sales teams by phone.

Our teams are doing everything possible to resolve this situation, which is beyond our control, and we thank our customers for their understanding.

The UM service is back!

Posted on | by editeur aircal

As the school holidays approach, the company is pleased to once again welcome young travelers aged 6 to 11 on board! Thus, the UM service is available for booking again for flights starting August 1st.

Reservations exclusively by phone at 25 21 77 – Limited number of seats per flight!

Please note: given the very particular context and the adapted resumption of this service, the company asks its customers to strictly follow the instructions below so that children can travel safely:

  • Fill out the dedicated form before presenting for check-in, available here or from agents in the terminal hall.
  • Present for check-in at the designated time, at least 70 minutes before the flight’s departure time. The adult accompanying the child at departure must also stay in the terminal for 15 minutes after takeoff.
  • The adult responsible for picking up the child at the destination, as designated in the form, must present themselves at least 15 minutes before the flight’s scheduled arrival time with an ID.

Practical information:

Access to Nouméa-Magenta Airport remains secure. The drop-off area is accessible, and the P4 parking lot at Nouméa-Magenta Airport is open within the limits of available spaces. We therefore invite you to make arrangements and anticipate your travel to comply with these instructions.

Thank you for your understanding and see you soon on our flights.

Access to Magenta Airport from June 7

Posted on | by editeur aircal

After two days of resuming operations and considering the security measures surrounding the airport, the CCI has decided to modify the organization of access to the terminal: passengers scheduled on Air Calédonie flights from June 7 onwards will only be able to reach Magenta Airport via the shuttles set up by the CCI-NC, which will transport them to the airport.

The shuttles will depart from the parking lot of the RAI bus station (formerly CHT Gaston-Bourret) every 30 minutes starting at 06:15.

Please note: the check-in time at the airport remains unchanged.

Passengers are advised to make arrangements to respect the check-in time in order to proceed with registration and undergo the mandatory security checks (70 minutes before their flight departure).

Arriving passengers at Magenta can either take the shuttle to the bus station or exit as pedestrians.

The airline thanks its customers for their understanding.

Gradual Resumption of Operations: Sales Reopening and Requests Regularization

Posted on | by editeur aircal

The airline has created new flights for its gradual resumption until June 23rd: initially scheduled flights have been canceled and the affected passengers have been informed. Thus, a new flight schedule is available for booking on our website and those who had their reservations canceled should contact our teams.

However, given the still challenging situation, this organization works with drastically reduced staff, and we encourage our clients to carry out their procedures online so that they can be processed as efficiently as possible.

Our teams are mobilized to respond to various requests as best as they can:

  • All clients affected by cancellations during this period are invited to fill out the regularization form (priority will be given to transfers requests on first available flights).
  • Ticket reservations related to the new flight schedule are available online.
  • The call center is accessible by phone again (8 AM – 3 PM) with significant handling delays.

We also remind Lifou residents that the Wé sales agency is open from Monday to Friday from 8 AM to 12 PM.

Payment by credit card only.

The airline thanks its clients for their patience and understanding.