[Update] Triggering of the hurricane pre-alert – 02/28 at 5 p.m.
According to the various forecasts, the weather conditions deteriorate throughout the territory. At this stage, our teams do everything to ensure maximum rotations as possible but changes to the last -minute program are to be expected. The company invites its customers to keep informed of the evolution of the various current phenomena and potential repercussions on the exploitation of flights.
Be vigilant and stay connected!
Like every month, one of our destinations is honored on the occasion of Happy Thursday. This Thursday, March 2, book your tickets for the Isle of Pines at reduced prices!
Your trip for only 9,900F
If you have never had the opportunity to visit the Isle of Pines, this Happy Thursday is perfect!
The company invites you to discover the Isle of Pines by booking your return tickets at only 9,900F*.
Book this Thursday, March 2 and discover the kunié lands between March 2 and May 2, 2023. Like every Happy Thursday, you will only have a few hours to take advantage of it because the offer only lasts 24 hours. Don’t wait : the first to book will have the choice of dates. The best availabilities are taken by storm as soon as the offer is published, so don’t delay.
*Promotional offer sold exclusively on Thursday, March 2, 2023. Return rate per adult – 1 night minimum, 21 days maximum – Immediate payment – non-refundable – non-modifiable – cannot be combined with another rate – subject to availability during the period indicated – Amount including tax excluding service charges.
The Isle of Pines: the dream destination
The Isle of Pines is full of treasures and promises you an enchanting journey in the image of its landscapes. Take advantage of Happy Thursday to discover the jewel of the Pacific!
Activities abound on the island. You will be able to sail in a traditional canoe in the bay of Upi, contemplate the totems that watch over the Bay of Saint-Joseph and make unforgettable encounters at Ilot Brosse, known for the richness of its underwater fauna. For the more athletic, let yourself be tempted by a hike to Pic N’Ga. After a good hour of ascent, you will enjoy a breathtaking view of the Isle of Pines and its bays. On foot, you can also walk along the twin bays with fine sand, Kuto and Kanuméra. Make a stop there at sunset, it’s worth the detour! In addition to the richness of its natural heritage, you will also appreciate the unfailing hospitality of the Kunié, inhabitants of the Isle of Pines. So what are you waiting for?
Book my tickets
Due to the national civil service strike movement, minimum service is in place from Wednesday February 22 at 7:00 p.m. until Friday February 24 at 7:00 a.m.
The company is forced to modify its flight schedule on Thursday, February 23:
- flight TY205 for Lifou, scheduled departure at 11:10 a.m., is cancelled;
- flight TY206 from Lifou to Nouméa, departure scheduled for 12:20 p.m., is cancelled;
- flight TY211 for Lifou, departure scheduled for 12:40 p.m., is cancelled;
- flight TY212 from Lifou to Nouméa, departure scheduled for 1:50 p.m., is cancelled.
Flights not mentioned are maintained at the times initially planned.
All the passengers concerned have been notified by text or email according to the contact details left at the reservation, and transfer solutions are systematically offered to them.
The company regrets this situation beyond its control and thanks its customers for their understanding.
That’s it: your trip is just around the corner. To avoid stress and last-minute unforeseen events, here are some practical tips to help you prepare for the trip.
Check the expiration date of your ID
The first thing to do is to check the validity of your identity document. This will be required at boarding on our entire network. Make sure it is also valid on your return date as this could prevent you from boarding. For our youngest passengers, certain specificities apply. Do not hesitate to consult them before your departure.
Maximize your comfort
Although the journeys are short, it is important to be comfortable on board (just to start the holidays well). For people sensitive to noise, prefer seats at the front of the aircraft. You will hear less engine noise. And to enjoy a beautiful view, choose the window side. You can admire the magnificent view of our lagoon.
Check in online
No more queues to access the check-in counter. Checking in online will also allow you to be less stressed on the day of departure. To do this, go to our website. Online check-in is available from 30h until 40 minutes before your flight. At the airport, go directly to the “baggage drop” counter reserved for passengers registered online. And if you only have carry-on baggage, it’s even faster! You can go directly to boarding.
To leave with peace of mind, remember to check that your luggage complies with the company’s dimensions and the allowance indicated on your ticket. This will save you from having to unpack your suitcase a few minutes before departure or paying for excess baggage. In addition, we invite you to pay particular attention to your cabin baggage. Be sure to always take valuable, fragile or essential items with you to deal with any type of unforeseen event. Medicines, identity documents, means of payment for example, must always travel with you.
Prepare for the unexpected
Certain hazards are inherent to air travel. Weather, operating conditions… To better anticipate them, regularly check the email address you gave us when booking. In addition, we update operational information in real time in our “Flight Info” section on our website. Stay connected.
See you soon on our lines!
Many of you have noticed debits on your BCI bank account in favor of Air Calédonie, without having purchased tickets in recent days.
This is neither a scam nor wild levies on the part of the company.
The company has been informed by the BCI that customers of this bank who have purchased plane tickets online (via EPayNC) between October 1, 2022 and February 15, 2023 have not yet been debited from their account. Thus, the BCI is currently updating these operations and the direct debits correspond to the actual amount and date of the transaction.
The company invites its customers who would be concerned to contact their bank directly for more information.
The evolution of tropical depression Gabrielle allows the gradual resumption of rotations this Sunday afternoon February 12nd.
The company is doing everything possible to ensure a maximum of flights from 12 noon.
The safety of our passengers and our crews being our priority, some disruptions may however persist on the rotations scheduled for this Sunday afternoon and the carrying capacities of the flights will most likely be reduced. The company reminds its passengers to carry precious, fragile or essential items in their cabin baggage (more information on unloaded baggage here).
The company thanks its customers for their understanding,
Only a few more days before the start of the school year! What if we already booked our next getaways to give ourselves a boost? Take advantage of our exceptional promotional offer from Friday 10 February!
Your return tickets from 10,400*F!
The offer received is valid throughout our network. Book your return tickets at reduced prices between February 10 and 26 to travel between February 13 and May 30.
- 10,400F for Koné and the Isle of Pines
- 13,400F for Loyalty.
The perfect opportunity to discover our destinations and escape to the North, the islands or Noumea for a long weekend or to enjoy the tranquility during the week when everyone is back at work!
Let’s go !
I book !
The path of tropical depression named ‘Gabrielle’ forces the company to cancel all flights from Saturday 11/02 in the morning until Sunday 12/02 at noon.
The passengers concerned are notified by text or email and rescheduling solutions are offered to them as soon as possible.
Trips can also be postponed without penalty charges if booked in the same fare category as original tickets.
Please contact our agents by email (firstname.lastname@example.org) or by phone (+687 25 21 77) to make these changes.
The company thanks its customers for their understanding.
According to the various weather forecasts, there is a strong risk of development of a moderate tropical storm in the South-East of New Caledonia.
Consequently, the company informs its customers of potential disturbances to the flight schedule for the weekend of February 10 during the passage of the depression near the territory. If necessary, the passengers concerned will be contacted by email and/or sms according to the contact details left at the reservation. Carrying capacity limitations are also to be expected.
Stay connected and follow the evolution of the situation on our website.
Following the national strike notice, the company is implementing minimum service from Monday February 6 at 7:00 p.m. until Wednesday February 8 at 7:00 a.m.
The company informs its customers that this strike action will have no significant impact on the flight schedule, apart from slight delays on Tuesday February 7.
Passengers eventually concerned will be contacted by e-mail or by sms according to the contact details given during the booking.
The company thanks its customers for their understanding.