Tag: EN

Port-Vila (VLI) : Temporary flight adjustments on December 2025

Posted on | by editeur aircal

Air Calédonie is notifying its passengers of adjustments to the Port-Vila (VLI) flight schedule for December.
To meet operational needs and optimize service, the following periods are affected:

From December 8 to December 21, 2025:

  • Monday

    • TY915 Nouméa → Port-Vila | 1:30 PM – 3:00 PM (departure advanced by 1.5 hours)
    • TY916 Port-Vila → Nouméa [Cancelled]

  • Wednesday

    • TY1916 Port-Vila → Nouméa | 12:50 PM – 2:20 PM (new flight)

  • Thursday

    • TY915 Nouméa → Port-Vila | 1:30 PM – 3:00 PM (departure advanced by 1.5 hours)
    • TY916 Port-Vila → Nouméa [Cancelled]

  • Friday

    • TY1916 Port-Vila → Nouméa | 10:30 AM – 12:00 PM (new flight)

From December 22, 2025, to January 2, 2026:

  • Monday

    • TY915 Nouméa → Port-Vila | 1:30 PM – 3:00 PM (departure advanced by 1.5 hours)
    • TY916 Port-Vila → Nouméa [Cancelled]

  • Wednesday

    • TY1916 Port-Vila → Nouméa | 10:30 AM – 12:00 PM (new flight)

  • Thursday

    • TY915 Nouméa → Port-Vila | 1:30 PM – 3:00 PM (departure advanced by 1.5 hours)
    • TY916 Port-Vila → Nouméa [Cancelled]

  • Friday

    • TY1916 Port-Vila → Nouméa | 12:50 PM – 2:20 PM (new flight)

Important information for affected passengers

Passengers with confirmed tickets on the cancelled Port-Vila to Nouméa flights on Mondays and Thursdays have been automatically rebooked on the new Wednesday or Friday flights. Impacted passengers have been informed individually by SMS or email, based on the contact details provided at the time of booking.
Air Calédonie teams remain at passengers’ disposal for any further information.

The airline thanks its customers for their understanding.

From March 2, 2026: all flights will operate from La Tontouta Airport

Posted on | by editeur aircal

The Government of New Caledonia has announced the effective transfer of Air Calédonie’s operations to Nouméa – La Tontouta Airport starting March 2, 2026.

For several months, Air Calédonie teams have been fully committed to preparing for this major project. This collective effort, carried out in coordination with authorities and institutional partners, has enabled us to anticipate the technical, operational, and logistical aspects essential for the success of this transition. Thanks to this rigorous preparation, Air Calédonie is ready to welcome its passengers and operate its flights from La Tontouta under the best possible conditions.

As part of the final adjustments related to this relocation, some operational adaptations are still being finalized. Air Calédonie, along with the authorities, institutional partners, and all stakeholders at the airport, will soon provide detailed communication regarding the various changes associated with this move. Passengers affected by flight changes will be directly notified via SMS or email, based on the contact details provided during their booking. In the event of a rescheduling or refund, they will benefit from an adapted commercial policy.

Air Calédonie thanks all its passengers for their trust and understanding during this transition period.

Flight Schedule Disruptions

Posted on | by editeur aircal

Due to operational constraints, Air Calédonie is currently experiencing flight cancellations on several routes. Affected passengers are being notified by email or SMS, based on the contact details provided during booking.

Our teams are fully mobilized to find solutions as quickly as possible, but the ability to add extra flights remains limited.

Therefore, we encourage customers who are able to do so to postpone their travel and to inform us of their preferred resolution option (rebooking, modification, or refund) as soon as possible via our online form: 👉 Online Resolution Form

We remind our customers that all essential travel procedures can be completed online, including:

  • Booking or purchasing tickets (including with the Carte Transport),
  • Cargo reservations,
  • Online check-in,
  • Requests for rebooking or ticket modifications.

We kindly ask our customers to use these online services to avoid overloading our call center and to allow us to process the most urgent requests more efficiently.

The company thanks its customers for their patience and understanding.

Flight Schedule Disruptions – October 23 and 24

Posted on | by editeur aircal

Due to technical issues, the airline is forced to adjust its flight schedule and cancel a number of rotations planned for October 23 and 24.

Our teams are fully mobilized to provide transfer solutions as quickly as possible to affected passengers, who are being notified by SMS or email. In the meantime, the airline informs customers that there is no need to contact the call center and thanks them for their patience.

Passengers wishing to postpone or cancel their booking are invited to contact the airline as soon as possible via the dedicated form.

The airline is doing everything possible to minimize the inconvenience caused by this situation and thanks its passengers for their understanding.

New Flights to Port-Vila

Posted on | by editeur aircal

To better meet demand for the Port-Vila (VLI) destination, our airline is adjusting its flight schedule.

An additional weekly rotation will be operated over the next two months, resulting in a reorganization of the service.

New flight schedule:

  • Monday
    TY915 Nouméa → Port-Vila | 13:30 – 15:00 (moved forward by 1h30)
    TY916 Port-Vila → Nouméa [Cancelled]

  • Tuesday
    TY1916 Port-Vila → Nouméa | 10:30 – 12:00 (new flight)
    TY1915 Nouméa → Port-Vila | 13:00 – 14:30 (new flight)

  • Thursday
    TY915 Nouméa → Port-Vila | 15:00 – 16:30
    TY916 Port-Vila → Nouméa | 17:30 – 19:00
  • Friday
    TY1916 Port-Vila → Nouméa | 10:30 – 12:00 (new flight)

Important information for affected passengers

Customers holding confirmed tickets on the cancelled Monday flight Port-Vila → Nouméa (TY916) have been automatically rebooked onto the Tuesday morning flight. Impacted passengers have been informed individually by SMS or email, based on the contact details provided at the time of booking. Air Calédonie teams remain at passengers’ disposal for any further information.

The airline thanks its customers for their understanding.

Plan your next trip with our limited-time promo offer!

Posted on | by editeur aircal

Plan your next trip with our limited-time promo offer!

From September 5 to 8, 2025, enjoy promotional fares for travel until November 30, 2025:
✈ Round-trip to Île des Pins from 11,000 FCFP
✈ Round-trip to the Loyalty Islands from 14,000 FCFP

This is the perfect opportunity to plan your next getaway! Don’t wait—you only have a few days to take advantage.

Promotional offer excludes school holidays, subject to terms and conditions, and availability—see details here.

Book your promo tickets online!

Not sure how to book online? Check out our online tutorial and let us guide you.

Why book online?
✔ Service fees halved
✔ Secure payment by credit card
✔ No waiting
✔ Same availability

Book your next trip in just a few clicks!

Take advantage of our partner travel agencies’ packages!

Want an all-inclusive getaway? Our partner travel agencies regularly offer packages that include our promotional flights and accommodation. Choose the trip that suits your desires and contact them to organize your next adventure.

Book now!

Suivi fret - tracking

Track your freight in real time !

Posted on | by editeur aircal

Tracking your freight has never been easier! Air Calédonie is introducing a brand new service for its freight customers: online tracking of your shipments. In just a few clicks, you can now check the status of your delivery anytime, anywhere. Here’s how it works — and why it will make your life easier.

A new service to track your freight with ease

Air Calédonie now offers its customers a new tool: online shipment tracking. Accessible directly from our website, this feature lets you check the real-time status of your parcel without needing to contact our team. Whether you’re a business, an individual or a public organisation, you can now follow your freight every step of the way.

How does it work?

Simply enter your Air Waybill (LTA) number on the tracking page. In seconds, you’ll be taken to a clear and easy-to-read interface, where you can:

  • view a timeline showing the main stages of your shipment (registered, in transit, arrived, collected)
  • access a detailed tracking table with date, time, location, status, and parcel weight
  • follow each shipment separately

The benefits

This new service allows you to track your shipment independently, without needing to call customer service. Simple, practical, and free of charge, it gives you better visibility, more transparency and real-time information about your delivery.
It is now available for all freight shipments with Air Calédonie.

Try it now:
Track my shipment

Adverse Weather Conditions: Port Vila rescheduled

Posted on | by editeur aircal

Due to unfavorable weather conditions today, the company was forced to cancel flights TY915 and TY916 to and from Port-Vila.

The company has mobilized all its resources to ensure the transport of affected passengers to their destination as soon as possible. To this end, a special rotation is scheduled for Tuesday, July 8, with the following timings:

  • Departure from Tontouta to Port Vila at 15:00
  • Departure from Port Vila to Tontouta at 17:30

The company apologizes for any inconvenience caused and thanks its customers for their understanding.

Adverse Weather Conditions: Ongoing Disruptions

Posted on | by editeur aircal

Due to adverse weather conditions, the flight schedule for Wednesday, July 2nd is severely disrupted.
The airline has been forced to cancel a number of flights, and the situation remains uncertain for flights scheduled later in the day.

Our teams are working to offer alternative transfer solutions as quickly as possible. Affected passengers will be contacted by SMS or email, using the contact details provided at the time of booking.
Passengers wishing to modify their reservation are invited to complete the dedicated form.

The airline apologizes for the inconvenience caused and thanks its customers for their understanding.

Trail Ouvéa Air Calédonie 2025

Trail Air Calédonie d’Ouvéa – June 28: Register Now!

Posted on | by editeur aircal

In 2025, the airline and its partner Challenge Organisation invite you to join them on June 28 for a brand-new edition of the Trail Air Calédonie d’Ouvéa! This event promises even more excitement, challenges… and fun!

Three courses to choose from at the Trail Air Calédonie d’Ouvéa

Whether you’re a fierce competitor, a nature lover, or looking for a family challenge, there’s a course for you:

  • Grand Raid (16 km): for those who crave the distance,

  • Mini Raid (9.3 km): a great challenge within reach,

  • Family Course (3.2 km): perfect for little tribes ready to take on the adventure!

With breathtaking views of the turquoise lagoon and white sandy beaches, the routes are sure to amaze you. And as a bonus, you’ll get to cross the brand-new Mouli Bridge!

After giving it your all on the trail, it’s time to celebrate! A delicious buffet awaits you in the evening, followed by the prize ceremony to honor your achievements.

A festive weekend in Ouvéa

Trail running is great, but there’s even more: that weekend, Ouvéa will be celebrating its lagoon!
Join the Mouli tribe for the Fête du Lagon: live music, traditional performances, local crafts, food stands… everything you need for a 100% authentic island experience, with your feet in the sand!

Trail runners, fly to Ouvéa at a discounted rate

Good news: Air Calédonie is offering 15% off round-trip tickets to Ouvéa (excluding taxes and service fees).
To take advantage of this offer, simply send your registration confirmation and promo code to convention@air-caledonie.nc. Easy!

So, ready for the adventure? Lace up your shoes, pack your bags… and join us!

Learn more