Author: editeur aircal

Trail Ouvéa Air Calédonie 2025

Trail Air Calédonie d’Ouvéa – June 28: Register Now!

Posted on | by editeur aircal

In 2025, the airline and its partner Challenge Organisation invite you to join them on June 28 for a brand-new edition of the Trail Air Calédonie d’Ouvéa! This event promises even more excitement, challenges… and fun!

Three courses to choose from at the Trail Air Calédonie d’Ouvéa

Whether you’re a fierce competitor, a nature lover, or looking for a family challenge, there’s a course for you:

  • Grand Raid (16 km): for those who crave the distance,

  • Mini Raid (9.3 km): a great challenge within reach,

  • Family Course (3.2 km): perfect for little tribes ready to take on the adventure!

With breathtaking views of the turquoise lagoon and white sandy beaches, the routes are sure to amaze you. And as a bonus, you’ll get to cross the brand-new Mouli Bridge!

After giving it your all on the trail, it’s time to celebrate! A delicious buffet awaits you in the evening, followed by the prize ceremony to honor your achievements.

A festive weekend in Ouvéa

Trail running is great, but there’s even more: that weekend, Ouvéa will be celebrating its lagoon!
Join the Mouli tribe for the Fête du Lagon: live music, traditional performances, local crafts, food stands… everything you need for a 100% authentic island experience, with your feet in the sand!

Trail runners, fly to Ouvéa at a discounted rate

Good news: Air Calédonie is offering 15% off round-trip tickets to Ouvéa (excluding taxes and service fees).
To take advantage of this offer, simply send your registration confirmation and promo code to convention@air-caledonie.nc. Easy!

So, ready for the adventure? Lace up your shoes, pack your bags… and join us!

Learn more

Fret - aménagement des services du 19 au 22 avril

Freight Service Update – Temporary Reorganization from April 19 to 22

Posted on | by editeur aircal

Freight Service Adjustment from April 19 to 22

In order to implement the new freight policy, the freight counters at all stations will be adjusting their services.
As a result, parcel drop-off services will be exceptionally closed from April 19 to 22. They will reopen with regular hours on April 23.
During this same period, parcel pick-up counters will remain open. Air Calédonie invites its customers to collect their parcels as soon as possible to help facilitate the reorganization of the service.
The company thanks its customers for their understanding.

Plan Ahead for Excess Baggage

As our freight services will be closed for four days, it will not be possible to drop off excess baggage from April 19 to 22.
Passengers scheduled to fly during this period are therefore advised to limit their baggage to the allowance included with their ticket, or to purchase an additional baggage package if they need to check in more luggage.

Nouveau : réservez votre fret avec Air Calédonie !

New: Book Your Cargo Shipments Now!

Posted on | by editeur aircal

Starting April 14, 2025, our airline is upgrading its cargo service to provide an optimal customer experience.
You can now book your shipments by phone at 25.03.33 for deliveries starting April 23, 2025.

The Benefits of Our New Cargo Policy

✔ Choose the specific flight on which you want to send your package
✔ Save time at drop-off thanks to a simplified procedure
✔ Ensure your package is shipped during peak periods
✔ If you’re a passenger, you can send cargo on the same flight (for example, in case of excess baggage)

Bookings

Booking is simple. Just contact our sales team at 25.03.33, choose the flight on which you’d like to ship your package, and pay by credit card.
Reservations open on Monday, April 14, 2025, for shipments starting April 23, 2025.

Good to Know

You can still drop off packages for last-minute shipments. In such cases, they will be shipped based on the next available flight slots.
Check our opening hours here.

Learn More

Low-Season Promo: Round-Trip Tickets from 11,000F!

Posted on | by editeur aircal

Good luck to all New Caledonians for this back-to-school week!
And for those already feeling nostalgic for summer, take advantage of our low-season offer to book your next trip.

Round-trip tickets from just 11,000F

From February 18 to 28, book your round-trip tickets at irresistible prices:
✈️ Round-trip to Île des Pins: 11,000F
✈️ Round-trip to the Loyalty Islands: 14,000F

Travel period: February 18 to 31 March, 2025
You only have 10 days to grab this deal! It’s the perfect opportunity to discover the wonders of Île des Pins and the Loyalty Islands at unbeatable prices.

Promotional offer subject to conditions and availability – see details here.

(Re)Discover our destinations and let the treasures of New Caledonia captivate you

Embark on an unforgettable adventure and explore the wonders of our islands, true gems of the Pacific. With our low-season offer, this is the perfect time to enjoy unique experiences—from turquoise lagoons to pristine beaches and breathtaking landscapes.

Enjoy a peaceful visit to iconic landmarks beloved by travelers, such as the Cap des Pins rock pools in Lifou or the stunning Kuto Bay on Île des Pins. Away from the crowds of peak season, you’ll experience your destination in a more authentic way, immersing yourself in local culture and traditions.

Take advantage of package deals from our partner agencies

Looking for an all-inclusive getaway? Our partner travel agencies regularly offer packages that combine our promotional flights with accommodation. Find the stay that matches your desires and contact them to plan your next dream vacation.

I book

Flight Cancellation until February 7th

Posted on | by editeur aircal

[Updated on February 4]

Due to ongoing technical issues and despite the efforts of our teams, the airline is forced to cancel its flights on February 6 and 7.

Passengers are notified by SMS or email based on the contact details provided at the time of booking, but they are not automatically rebooked.

Affected passengers must communicate their choice of adjustment as soon as possible—particularly those wishing to be rebooked on the next available flight, whose requests will be prioritized.

To do so, the airline invites its customers to fill out the dedicated form available here.

Only one form per booking reference is required, so there is no need to follow up with our teams.

Our teams are making every effort to process requests quickly; however, due to the high volume of inquiries, processing delays are to be expected.

The airline is doing everything possible to minimize the inconvenience caused by this situation and thanks its passengers for their understanding.

—-

Due to technical issues combined with unfavorable weather conditions, the airline is forced to cancel all flights until February 5th included.

Aware of the difficulties this situation may cause, the airline invites its passengers to complete an online form to quickly specify their travel needs. This will help prioritize passenger rescheduling when flights resume, which our teams are actively working on. A maritime alternative is not possible, as the Betico ferry has also canceled its services due to strong swells.

Information for Passengers:

  • Affected passengers will be notified via SMS or email, according to the contact details provided at the time of booking.
  • There is no need to go to the airport in hopes of being placed on standby.
  • A new flight schedule will be established as soon as possible to repatriate stranded passengers as quickly as possible.
  • To be rebooked on the first available flight, it is essential to complete the dedicated form (available here). Only requests submitted via this form will be prioritized.
  • Requests can also be made through our agents, but rescheduled flights will be at later dates.

Recommendations:

We encourage those who can to postpone their travel plans whenever possible, except in cases of compelling reasons.

The airline thanks its customers for their understanding. Our teams remain fully committed to managing this exceptional situation, particularly disruptive during this post-holiday travel period.

Flight Cancellation until February 5th

Posted on | by editeur aircal

Due to technical issues combined with unfavorable weather conditions, the airline is forced to cancel all flights until February 5th included.

Aware of the difficulties this situation may cause, the airline invites its passengers to complete an online form to quickly specify their travel needs. This will help prioritize passenger rescheduling when flights resume, which our teams are actively working on. A maritime alternative is not possible, as the Betico ferry has also canceled its services due to strong swells.

Information for Passengers:

  • Affected passengers will be notified via SMS or email, according to the contact details provided at the time of booking.
  • There is no need to go to the airport in hopes of being placed on standby.
  • A new flight schedule will be established as soon as possible to repatriate stranded passengers as quickly as possible.
  • To be rebooked on the first available flight, it is essential to complete the dedicated form (available here). Only requests submitted via this form will be prioritized.
  • Requests can also be made through our agents, but rescheduled flights will be at later dates.

Recommendations:

We encourage those who can to postpone their travel plans whenever possible, except in cases of compelling reasons.

The airline thanks its customers for their understanding. Our teams remain fully committed to managing this exceptional situation, particularly disruptive during this post-holiday travel period.

Nouveau tarif Ultra Light le voyage sans bagage - Air Calédonie

New: Discover the Ultra Light fare!

Posted on | by editeur aircal
Looking for an affordable getaway to the Île des Pins or the Loyalty Islands?Choose the new Ultra Light fare – a baggage-free travel option that lets you save money all year round!

Travel at unbeatable prices with Ultra Light

With Ultra Light, enjoy budget-friendly tickets to explore our destinations:

  • 11,345F round trip to the Île des Pins
  • 15,345F round trip to the Loyalty Islands

Discover the wonders of our archipelago. And because we know that unexpected changes are part of any journey, your tickets are modifiable and refundable up until departure.

Travel light

The Ultra Light fare does not include checked baggage, but you can travel with a 5kg carry-on bag – perfect for a short stay! Need to carry more than 5kg? Plan ahead and use our freight service to transport additional luggage at a lower cost. Check our freight counter schedules here.

Book your ticket with ease

Booking your Ultra Light ticket is quick and simple!

  • Visit our website
  • Contact our call center at 25 21 77
  • Use self-service kiosks available at certain stops
  • Visit our airport ticket offices

Choose the essentials, travel smart, and enjoy the beauty of the islands with Ultra Light!

➡ Book now

Back-to-School Season Is Fast Approaching: Time to Plan Your Return from Vacation

Posted on | by editeur aircal

With a reduced flight schedule in place, it’s crucial to carefully plan your trip to avoid any unpleasant surprises. For a smooth return, follow our tips!

Book Your Tickets as Early as Possible

Ideally, you should book your tickets as far in advance as you can, especially if your trip coincides with a high-demand period like the back-to-school season. Booking early ensures you’ll have seats available for your desired travel dates and allows you to choose from the different fare classes we offer. Select the option that best suits your budget and the fare conditions you prefer. Currently, there is still availability for the weekend before school starts, but tickets are selling fast. Don’t wait—book now!

Plan an Early Departure for Peace of Mind

Due to the reduced flight schedule since the resumption of commercial operations, the airline’s capacity remains limited, and transport times may be extended in case of contingencies. This is especially true during cyclone season. We strongly recommend planning your departure as early as possible. Leave enough leeway to account for unexpected events (weather conditions, delays, flight changes) to ensure you reach your destination on time.

Prepare Well for Your Trip

Finally, make sure all aspects of your journey are well-organized:

  • Before leaving, ensure all necessary documents are ready: a valid ID and your ticket (either printed or saved on your smartphone).
  • Be mindful of the baggage allowance stated on your ticket. If you plan to bring more luggage than allowed, consider purchasing the extra baggage option online or through our call center agents.
  • Arrive at the airport at the designated check-in time. Be punctual or opt for online check-in to save time. This way, you can manage the check-in process, security checks, and boarding without feeling rushed. Arriving early helps reduce the stress of potential delays.

By following these tips, you can approach the back-to-school season with ease and fully enjoy your return trip.

Good to Know: Subscribe to the UM Service for Your Little Travelers!

For parents planning to have their children travel alone, consider the UM (Unaccompanied Minor) service. No need to find an escort! Children aged 6 to 11 years old are accompanied throughout their journey by Air Calédonie staff—from check-in to their arrival at their destination. Reservations for unaccompanied minors can only be made by phone at 25 21 77 or via email at vente@air-caledonie.nc.

Book Now

Happy New Year 2025 !

Posted on | by editeur aircal
Best Wishes for the New Year

Air Calédonie extends its warmest wishes for the new year. As we look forward to 2025, a fresh breeze of renewal is sweeping through Air Calédonie: transformation of the company, modernization, and enhancement of our services to better meet your expectations and take you to new horizons.

May this new year be filled with extraordinary adventures, memorable discoveries, and precious moments shared with your loved ones.

Thank you for continuing to travel with us.

70 Years by Your Side

On December 9, 1954, a group of passionate individuals gave birth to what would become much more than an airline: a true connection between the islands of New Caledonia, recently strengthened by opening up to our Pacific neighbors, such as Vanuatu.

As we celebrate these 70 years, we reflect with gratitude on the journey we’ve taken and the trust you place in us every day. Your loyalty and attachment to Air Calédonie inspire us to go ever further.

Support for Vanuatu

Posted on | by editeur aircal

The airline Air Calédonie expresses its deep solidarity with Vanuatu, which has been severely affected by the earthquake that occurred near the capital, Port Vila.

We extend our heartfelt thoughts to the victims, their loved ones, and all those impacted by this disaster.In light of this situation, the Vanuatuan authorities have announced the closure of Port Vila’s international airport to commercial flights for the coming days, pending the completion of repair work.

As a result, the airline, whose top priority remains the safety of its passengers and crews, will be unable to operate flights to this destination until the airport reopens.We are closely monitoring developments and working with our partner Aircalin to explore possible solutions when circumstances allow.

Despite these challenges, we remain committed to standing alongside the people of Vanuatu, and our support for this beautiful archipelago—where we recently inaugurated our new regular route—remains stronger than ever.We hope that the courage and resilience of the people will help Vanuatu overcome this ordeal and recover swiftly.

Air Calédonie stands ready to support them, to the best of its ability, in facing this challenge.