Category: Live

Due to a call for a general and national strike by the inter-union against the pension reform, the civil aviation management has defined a minimum service from March 7 to 9, 2023.
This situation impacts the company which is thus obliged to modify its flight schedule as follows:

Tuesday, March 7:

• flight TY201 for Lifou is advanced 10 minutes
• flight TY107 for Maré is advanced 10 minutes
• flight TY308 to Nouméa from Ouvéa is delayed by 50 minutes.

Wednesday, March 8:

• flight TY201 for Lifou is advanced 10 minutes by 10 minutes
• flight TY202 to Noumea from Lifou is advanced 10 minutes
• flight TY402 to Noumea from Isle of Pines is delayed by 2h10min
• flight TY107 to Maré from Noumea is advanced by 10 minutes
• flight TY308 to Nouméa from Ouvéa is delayed by 2h10
• flight TY203 for Lifou is delayed by 40 minutes
• flight TY204 for Noumea from Lifou is delayed by 2h50
• flight TY216 to Nouméa from Lifou is delayed by 20 minutes.
• flight TY505 for Koné is canceled
• flight TY506 to Nouméa from Koné is canceled
• flight TY205 for Lifou is canceled
• flight TY206 to Noumea from Lifou is canceled
• flight TY211 for Lifou is canceled
• flight TY212 to Noumea from Lifou is canceled
• flight TY519 for Koné is canceled
• flight TY520 to Nouméa from Koné is cancelled.

Thursday, March 9:

• flight TY201 for Lifou is advanced by 10 minutes
• flight TY107 for Maré is advanced by 10 minutes
• flight TY307 to Nouméa from Ouvéa is delayed by 20 minutes

Flights not mentioned are maintained at the scheduled times.

All the passengers concerned have been notified by text or email according to the contact details left at the reservation, and transfer solutions are systematically offered to them.

The company regrets this situation beyond its control and thanks its customers for their understanding.

[Update] Triggering of the hurricane pre-alert – 02/28 at 5 p.m.

According to the various forecasts, the weather conditions deteriorate throughout the territory. At this stage, our teams do everything to ensure maximum rotations as possible but changes to the last -minute program are to be expected. The company invites its customers to keep informed of the evolution of the various current phenomena and potential repercussions on the exploitation of flights.

Be vigilant and stay connected!

Due to the national civil service strike movement, minimum service is in place from Wednesday February 22 at 7:00 p.m. until Friday February 24 at 7:00 a.m.

The company is forced to modify its flight schedule on Thursday, February 23:

• flight TY205 for Lifou, scheduled departure at 11:10 a.m., is cancelled;
• flight TY206 from Lifou to Nouméa, departure scheduled for 12:20 p.m., is cancelled;
• flight TY211 for Lifou, departure scheduled for 12:40 p.m., is cancelled;
• flight TY212 from Lifou to Nouméa, departure scheduled for 1:50 p.m., is cancelled.

Flights not mentioned are maintained at the times initially planned.

All the passengers concerned have been notified by text or email according to the contact details left at the reservation, and transfer solutions are systematically offered to them.

The company regrets this situation beyond its control and thanks its customers for their understanding.

Many of you have noticed debits on your BCI bank account in favor of Air Calédonie, without having purchased tickets in recent days.

This is neither a scam nor wild levies on the part of the company.

The company has been informed by the BCI that customers of this bank who have purchased plane tickets online (via EPayNC) between October 1, 2022 and February 15, 2023 have not yet been debited from their account. Thus, the BCI is currently updating these operations and the direct debits correspond to the actual amount and date of the transaction.

The company invites its customers who would be concerned to contact their bank directly for more information.

The evolution of tropical depression Gabrielle allows the gradual resumption of rotations this Sunday afternoon February 12nd.
The company is doing everything possible to ensure a maximum of flights from 12 noon.

The safety of our passengers and our crews being our priority, some disruptions may however persist on the rotations scheduled for this Sunday afternoon and the carrying capacities of the flights will most likely be reduced. The company reminds its passengers to carry precious, fragile or essential items in their cabin baggage (more information on unloaded baggage here).

The company thanks its customers for their understanding,

The path of tropical depression named ‘Gabrielle’ forces the company to cancel all flights from Saturday 11/02 in the morning until Sunday 12/02 at noon.

The passengers concerned are notified by text or email and rescheduling solutions are offered to them as soon as possible.

Trips can also be postponed without penalty charges if booked in the same fare category as original tickets.
Please contact our agents by email (vente@air-caledonie.nc) or by phone (+687 25 21 77) to make these changes.

The company thanks its customers for their understanding.

According to the various weather forecasts, there is a strong risk of development of a moderate tropical storm in the South-East of New Caledonia.

Consequently, the company informs its customers of potential disturbances to the flight schedule for the weekend of February 10 during the passage of the depression near the territory. If necessary, the passengers concerned will be contacted by email and/or sms according to the contact details left at the reservation. Carrying capacity limitations are also to be expected.

Stay connected and follow the evolution of the situation on our website.

Due to the national strike movement of civil servants, the company is forced to modify its flight program for the day of Tuesday, January 31. As a result, some schedule changes are planned.

Passengers affected by changes will be notified by email or text according to the contact details left at the time of booking.

The company thanks its customers for their understanding.

According to various weather forecasts over the past few days, there is a moderate risk of the development of a tropical depression west of New Caledonia.

Under these conditions and in order to guarantee the safety of passengers and crew, the company is informing its passengers of potential limitations on the carrying capacity on flights this weekend. We therefore invite our customers to limit themselves to the baggage allowance indicated on their tickets and to favor their essential personal effects in cabin baggage.

To stay informed, check our website regularly!