Category: Live

Due to operational reasons, the company is forced to modify the flight schedule for this afternoon.

As a result, the following flights are canceled:

• TY113 to Maré, scheduled departure at 15:10;
• TY114 from Maré to Nouméa, scheduled departure at 16:20;
• TY317 to Ouvéa, scheduled departure at 17:50;
• TY318 from Ouvéa to Nouméa, scheduled departure at 19:00;
• TY215 to Lifou, scheduled departure at 18:20;
• TY216 from Lifou to Nouméa, scheduled departure at 19:30.

Our teams are doing everything possible to reroute affected passengers on the next available flights. Passengers will be notified by SMS and/or email using the contact information provided during booking.

The company thanks its customers for their understanding.

For operational reasons, the company is forced to modify its flight schedule for the day. As a result, delays are expected, and the following flights are canceled:

• TY117 to Maré, scheduled departure at 5:00 PM;
• TY118 from Maré to Nouméa, scheduled departure at 6:10 PM;
• TY215 to Lifou, scheduled departure at 6:00 PM;
• TY216 from Lifou to Nouméa, scheduled departure at 7:10 PM.

The company is doing everything possible to readjust its schedule for tomorrow in order to rebook affected passengers. However, modifications to the initial flight schedule for Thursday, April 20th are expected.

Affected passengers will be notified by SMS and/or email using the contact information provided at the time of booking.

The company thanks its customers for their understanding.

Due to severe weather conditions, the airline is informing its passengers of modifications to the flight schedule for the rest of the day. At this stage, our teams are working hard to ensure as many flights as possible, but delays and potential cancellations are to be expected.

Air Calédonie invites its customers to stay informed of the situation’s developments and any potential impact on flight operations.

Please stay alert and stay connected!

Due to very unfavorable weather conditions, the company is informing its passengers of numerous flight cancellations both in progress and anticipated.

Affected passengers will be notified as soon as possible by email or SMS using the contact information provided during booking. Tickets can be rescheduled without penalty until July 31, 2023, and in the same fare class as the initial booking.

These changes can be made via email (vente@air-caledonie.nc) or by phone with our agents at 25 21 77.

The company regrets this situation which is beyond its control and thanks its customers for their understanding.

New Caledonia remains on pre-alert due to the passage of the tropical depression Kevin near the territory. Heavy rain and strong winds are expected until midday on Saturday March 4, with potential repercussions on flight schedules.

Passengers concerned will be notified by sms or email according to the contact details left at the reservation and transfer solutions will be offered on the next available flights.

The company apologizes for the inconvenience caused and invites its customers to click here for more information on operational hazards’ treatment

Due to a call for a general and national strike by the inter-union against the pension reform, the civil aviation management has defined a minimum service from March 7 to 9, 2023.
This situation impacts the company which is thus obliged to modify its flight schedule as follows:

Tuesday, March 7:

• flight TY201 for Lifou is advanced 10 minutes
• flight TY107 for Maré is advanced 10 minutes
• flight TY308 to Nouméa from Ouvéa is delayed by 50 minutes.

Wednesday, March 8:

• flight TY201 for Lifou is advanced 10 minutes by 10 minutes
• flight TY202 to Noumea from Lifou is advanced 10 minutes
• flight TY402 to Noumea from Isle of Pines is delayed by 2h10min
• flight TY107 to Maré from Noumea is advanced by 10 minutes
• flight TY308 to Nouméa from Ouvéa is delayed by 2h10
• flight TY203 for Lifou is delayed by 40 minutes
• flight TY204 for Noumea from Lifou is delayed by 2h50
• flight TY216 to Nouméa from Lifou is delayed by 20 minutes.
• flight TY505 for Koné is canceled
• flight TY506 to Nouméa from Koné is canceled
• flight TY205 for Lifou is canceled
• flight TY206 to Noumea from Lifou is canceled
• flight TY211 for Lifou is canceled
• flight TY212 to Noumea from Lifou is canceled
• flight TY519 for Koné is canceled
• flight TY520 to Nouméa from Koné is cancelled.

Thursday, March 9:

• flight TY201 for Lifou is advanced by 10 minutes
• flight TY107 for Maré is advanced by 10 minutes
• flight TY307 to Nouméa from Ouvéa is delayed by 20 minutes

Flights not mentioned are maintained at the scheduled times.

All the passengers concerned have been notified by text or email according to the contact details left at the reservation, and transfer solutions are systematically offered to them.

The company regrets this situation beyond its control and thanks its customers for their understanding.

[Update] Triggering of the hurricane pre-alert – 02/28 at 5 p.m.

According to the various forecasts, the weather conditions deteriorate throughout the territory. At this stage, our teams do everything to ensure maximum rotations as possible but changes to the last -minute program are to be expected. The company invites its customers to keep informed of the evolution of the various current phenomena and potential repercussions on the exploitation of flights.

Be vigilant and stay connected!

Due to the national civil service strike movement, minimum service is in place from Wednesday February 22 at 7:00 p.m. until Friday February 24 at 7:00 a.m.

The company is forced to modify its flight schedule on Thursday, February 23:

• flight TY205 for Lifou, scheduled departure at 11:10 a.m., is cancelled;
• flight TY206 from Lifou to Nouméa, departure scheduled for 12:20 p.m., is cancelled;
• flight TY211 for Lifou, departure scheduled for 12:40 p.m., is cancelled;
• flight TY212 from Lifou to Nouméa, departure scheduled for 1:50 p.m., is cancelled.

Flights not mentioned are maintained at the times initially planned.

All the passengers concerned have been notified by text or email according to the contact details left at the reservation, and transfer solutions are systematically offered to them.

The company regrets this situation beyond its control and thanks its customers for their understanding.

Many of you have noticed debits on your BCI bank account in favor of Air Calédonie, without having purchased tickets in recent days.

This is neither a scam nor wild levies on the part of the company.

The company has been informed by the BCI that customers of this bank who have purchased plane tickets online (via EPayNC) between October 1, 2022 and February 15, 2023 have not yet been debited from their account. Thus, the BCI is currently updating these operations and the direct debits correspond to the actual amount and date of the transaction.

The company invites its customers who would be concerned to contact their bank directly for more information.