Tag: EN

Weekend forecast: risk of reduction in carriage

Posted on | by editeur aircal

According to various weather forecasts over the past few days, there is a moderate risk of the development of a tropical depression west of New Caledonia.

Under these conditions and in order to guarantee the safety of passengers and crew, the company is informing its passengers of potential limitations on the carrying capacity on flights this weekend. We therefore invite our customers to limit themselves to the baggage allowance indicated on their tickets and to favor their essential personal effects in cabin baggage.

To stay informed, check our website regularly!

Risk of program disruption of fligts – January 19

Posted on | by editeur aircal

According to the various metropolitan forecasts of recent days, there is a strong risk of development of a reduced tropical depression in the next 48 hours in the north of New Caledonia.

Given the weather forecasts, a depression that is too limited is expected in the next 48 hours. The company informs its customers of potential changes to the flight schedule during the passage of the depression, with a higher probability on the Ouvéa destination. If necessary, the passengers concerned will be contacted by email and/or sms according to the contact details left at the reservation.

Recommended weather warnings? Stay connected and follow the evolution of the situation on our website!

We will keep you informed of the situation in real time!

Happy Thursday January: fly to Lifou!

Posted on | by editeur aircal

To get 2023 off to a good start, take advantage of our January Happy Thursday offer, destination Lifou! This Thursday, January 5, treat yourself to a round trip at a happy price to Lifou, the island of many faces.

Fly to Lifou for only 13,400F*

It is Lifou which is honored this month on the occasion of our Happy Thursday offer.
To allow you to (re)discover the island or simply to visit your family, the company invites you to book your return tickets at 13,400F* for travel between January 6 and February 28, 2023.
Be the first to book, because places are taken by storm from the first hours and you only have 24 hours to benefit from the offer. It’s your turn !

*Promotional offer sold exclusively on Thursday, January 5, 2023. Return rate per adult – 1 night minimum, 21 days maximum – Immediate payment – non-refundable – non-modifiable – not combinable with another rate – subject to availability during the period indicated – Amount including tax excluding service charges.

Discovering Lifou!

This is the perfect opportunity to treat yourself to a trip to this beautiful island that is Lifou. Even more than on the other islands, the variety of natural sites in Lifou invites you to explore. Between majestic cliffs, white sand beaches, dense forests and colorful coral backgrounds, you will be amazed. You will also be able to make friendly encounters and discover the rich traditions of the inhabitants of the island.

Origin’Air: #25 is on board!

Posted on | by editeur aircal

30Start the year by discovering issue 25 of the Origin’Air in-flight magazine! The new number is available on board all the company’s aircraft. As you read, (re)discover Caledonian natural heritage, from the far north to the islands.

In the devil’s den of Tingeting

Origin’Air is also the discovery of new treasures. This issue invites you to meet the Trohmaë family, guardians of the devil’s lair in the north of Lifou. Enjoy the coolness of the cave while the Tromhaë tell you the many secrets of this mysterious cave.

Discovering the Golone Peninsula

You will then stop at Poum, in the far north. The Golone peninsula conceals more than one treasure. These crystal clear waters invite you to enjoy the serenity and beauty of this preserved natural space. From the peninsula, embark in the direction of Tiambouene islet. This spit of sand surrounded by turquoise water is a must.

Climb the Pic N’Ga

To end our trip, we invite you to put on your sneakers and take to the skies. Direction Kunié lands for the ascent of Pig N’Ga, the highest point of the Isle of Pines. At the end of the path, grandiose panoramas await you revealing the splendor of the Isle of Pines.

The pleasure of reading, even after your flight

Origin’air accompanies you throughout your trip but also during your stay. Do not hesitate to take the magazine with you, we offer you a copy. You can also find all the editions of our in-flight magazine in free access on our website.

Happy flying and happy reading!

Magenta Airport: a new car park available

Posted on | by editeur aircal

Since July 2022, a new temporary car park has opened near the airport.

It was set up by the DAC (Civil Aviation Department) pending future work planned for 2023 on the airport’s main car park (P1).
Located just a few hundred meters from the airport, you can enjoy your trip with peace of mind! It is located near the sheds, next to the car rental car park.
On the practical side, this night-lit car park offers 134 parking spaces and is open Monday to Sunday from 4:30 a.m. to 10:00 p.m.

As a reminder, you can also park for free:

At car park P1:
– 256 parking spaces
– continuous opening 7 days a week

At the P2 car park located 500 m from the airport:
– 116 parking spaces
– continuous opening from 5 a.m. to 8 p.m. – 7 days a week
– free shuttles between the car park and the airport, round trip, every 15 minutes (frequency may be modified depending on air traffic) from 5 a.m. to 8 p.m.

The P4 car park offers:
– 134 parking spaces
– continuous opening from 4:30 a.m. to 10:00 p.m.
– parking lot lit at night

For more information, visit the CCI NC website!

Weather alert – Gradual return to normal

Posted on | by editeur aircal

The evolution of the unfavorable weather conditions that have impacted operations since Monday, December 26 will ensure a return to normal on Thursday, December 29.

Indeed, the teams have made every effort to offer passengers affected by flight cancellations transfers to the next available flights or solutions for postponing their trips. The rerouting of unloaded baggage at destination is also being finalized.

The company thanks its customers for their patience and understanding and calls for the greatest vigilance regarding the weather forecasts for the last weekend of the year.

Heavy rain and thunderstorm warning : flight program changes

Posted on | by editeur aircal

The current weather conditions have impacted the airline’s flight schedules since December 26.
Several flights were cancelled, other flights were delayed and some planes, due to the impossibility of landing on the Magenta runway, had to land at Tontouta.
In order to ensure a maximum of flights while guaranteeing the safety of passengers and crew, the company is forced, in such circumstances, to reduce its carrying capacity. This means that the weight of the aircraft must be lightened to allow take-offs and landings and in fact, non-priority freight packages remain on the ground, and certain passengers and/or baggage can be disembarked.

In this particularly busy holiday season, the company has committed all its resources to meet the high demand and thus has few resources to hire additional flights.

Thereby :
In case of cancellation of your flight: you will be notified by text message and transfer solutions will be offered to you as soon as possible according to the possibilities. The company recommends to its customers, given this exceptional situation, to postpone their trip as far as possible. All tickets can be postponed without penalty from December 26 to 28 inclusive, in the same price category as initially reserved.
These changes can be made by email (vente@air-caledonie.nc) or by telephone with our agents on 25 21 77.

In the event of unloaded baggage: the company apologizes for this inconvenience and does everything in its power to redirect it to its destination as quickly as possible. Nevertheless, given the situation, these reroutings will not be able to take place before 28/11.
Do not hesitate to ask the staff of the company of your stopover in order to obtain more information.

The company thanks its customers for their understanding and hopes for a return to normal as soon as possible.

How to save your boarding pass on your mobile

Posted on | by editeur aircal

First step: check-in online

To save your boarding pass on your smartphone, you must first check in online. It could not be easier. You will normally have received your booking confirmation by email the day you made it. This document contains all the elements of your reservation: travel dates, identity of the passenger(s), file number, etc. On our website, go to the page dedicated to online check-in. To check in online, enter your reservation number or your ticket number, indicated on your reservation confirmation. This number is made up of 6 characters (numbers and letters). From then on, all you have to do is confirm the identity of the passenger you want to check in online and you’re done!

Receive your boarding pass directly in your mailbox

When your online check-in is complete, you will immediately receive an email confirming your online check-in with your boarding pass in PDF format attached. So all you have to do is save the PDF document directly to your smartphone or take a screenshot of your boarding pass. Save it carefully in your mobile’s photo library. In any case, make sure that the bar code at the top of the document is clearly legible because it will be scanned by the agents of the company to allow you access to your plane.

D-day

That’s it: you’re checked in and you have your boarding pass saved on your smartphone. On the day of departure, if you have baggage to deposit in the hold, you no longer need to wait at the check-in counter; head straight to the dedicated bag drop line! You can leave your baggage in the hold up to 30 minutes before the scheduled departure time on your ticket. All you have to do is pass the security check and get on board!

Good to know: if the weight of your luggage is greater than the allowance mentioned on your ticket, you will have to contact an agent at the check-in counter and free yourself of the weight of this excess. Find more information about cabin and hold baggage in our dedicated section.

See you soon!

Air Calédonie and Aircalin sign a code share agreement

Posted on | by editeur aircal

After two years of work between the two Caledonian companies, Aircalin and Air Calédonie have signed a code share agreement which strengthens the partnership between the two companies.

The code-share between Air Calédonie and Aircalin

This large-scale project first required significant preparation and testing work in order to be able to apply the negotiated agreement. It is now done. This new code-share agreement will then allow the two companies to share its code on flights operated by the other company.

Offer new destinations to international customers

Concretely, during the 1st quarter of 2023, Aircalin will be able to sell tickets on Air Calédonie domestic flights directly to its foreign customers and on its own flight number. For example, an Australian customer will be able to buy a Sydney-Lifou on an Aircalin flight number from start to finish, with an itinerary in the same booking file and on the same transport contract, from a single travel agency. This represents a real opportunity to develop international tourism sales for Air Calédonie in particular and for New Caledonia in general. The customer will have a simpler and above all more integrated service, allowing him to prepare his stay serenely.

How to get the best prices all year round

Posted on | by editeur aircal

To go on holiday or visit your family, it is always appreciated to be able to benefit from plane tickets at the best price. Here are some tips that should help you enjoy attractive fares on our flights.

Anticipate your journey

The first reflex t to have is to book your flights in advance. And if we tend to think about it for long-haul flights, we often skip it for domestic flights. So to benefit from the best prices, the best thing you can do is to book your tickets as long as possible in advance. In addition to having the guarantee of having seats available on the travel dates you are planning, this will also allow you to have the choice among the different fare classes that we offer. Promo, Super Leisure, Standard… Make your choice according to your budget and fare’s conditions that suit you !

Choose your travel dates wisely

To be able to take advantage of the best rates, choose off-peak periods. You can plan to go out of school holidays, long weekends or even during the week. It will also allow you to enjoy maximum peace of mind on board and during your stay. And if you’re not too chilly, why not try a winter stay ? Period less popular with travelers, it is the ideal period to travel on a reduced budget.  Extra : you can enjoy the magnificent spectacle of Caledonian winter sunsets. For a weekend, prefer a departure on Saturday morning with a return on Monday.

Look out for promotional offers

Another tip: promotional offers! At Air Calédonie, we regularly offer you promotional offers to allow you to travel at reduced prices. Thanks to our Super Leisure rates, for example, you can discover Loyalty Islands or the North for 16,500F* A/R or treat yourself to a stay in Kunié lands at 12,600F A/R**.

Each month, you can also benefit from reduced rates during Happy Thursday. The principle is simple : every first Thursday of the month and only for 24 hours, we offer you the possibility of booking your return tickets to one of our destinations at unbeatable prices. The destination of Happy Thursday is revealed a few days before the start of the offer on our social networks or via our newsletter. You know what you have left to do.

Book now !

*fare conditions

**fare conditions